Mathew Silva
San Antonio,TX
Summary
Results-driven shift manager with a strong focus on decision-making and staff motivation. Proven ability to enhance team performance and ensure quality assurance, leading to improved workflow efficiency and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Shift Manager
Cady Studios
2024.06 - Current
- Supervised daily operations to maintain workflow efficiency and productivity standards.
- Trained and mentored new staff on operational procedures and safety protocols.
- Coordinated shift schedules to ensure adequate coverage and meet studio demands.
- Conducted regular team meetings to communicate goals, updates, and address concerns.
- Monitored equipment performance, addressing issues promptly to reduce downtime.
- Assisted in developing training materials to enhance employee onboarding processes.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Lead Photographer
Cady Studios
2023.02 - 2024.06
- Captured high-quality images for various events, ensuring client satisfaction and brand consistency.
- Directed photo sessions, coordinating with clients to achieve desired outcomes and creative vision.
- Trained photographers on equipment usage, photography techniques, and workflow processes.
- Collaborated with team members to develop innovative concepts for shoots that enhanced client engagement.
- Delivered outstanding customer service by addressing concerns promptly and ensuring final products exceeded client expectations.
Photographer
Cady Studios
2022.05 - 2023.02
- Captured high-quality images for various events, ensuring client satisfaction and brand representation.
- Developed creative concepts for photo shoots, enhancing visual storytelling and engagement.
- Captured stunning images by utilizing various lighting techniques and creative compositions.
- Collaborated with clients to understand their vision, tailoring photography styles to meet specific needs.
Production Assistant
Jw Entertainment
2021.10 - 2022.05
- Coordinated production schedules to ensure timely completion of projects.
- Assisted in setup and breakdown of equipment for various video projects
- Streamlined communication between departments to enhance workflow efficiency.
- Managed inventory of supplies, reducing delays in production processes.
- Oversaw quality control measures, maintaining high standards for productions.
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
Education
Associate of Arts - Film And Video Production
Lone Star College
Houston, TX2017-05
Skills
- Decision-making
- Customer service focus
- Staff motivation
- Training and mentoring
- Quality assurance
- Punctual and reliable
Accomplishments
- Market of the Year - Central Texas 2025
Timeline
Shift Manager
Cady Studios
2024.06 - Current
Lead Photographer
Cady Studios
2023.02 - 2024.06
Photographer
Cady Studios
2022.05 - 2023.02
Production Assistant
Jw Entertainment
2021.10 - 2022.05
Associate of Arts - Film And Video Production
Lone Star College