Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mathew Valdez

Summary

Dynamic professional with a proven track record at QuikTrip, excelling in customer satisfaction and effective telephone interaction. Demonstrated strong multitasking abilities and attention to detail, significantly reducing data entry errors. Skilled in training staff and fostering teamwork, contributing to a collaborative work environment.

Overview

4
4
years of professional experience

Work History

Clerk

QuikTrip
12.2021 - Current
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.

Line Cook

Red Lobster
03.2021 - 10.2021
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Was more than just a line cook as well. I was also a Bus Boy, a To Go person, Dish washer, Prep, and Practiced being a Waiter,

Education

High School Diploma -

Everman Joe C. Bean
Everman
05-2022

Skills

  • Effective telephone interaction
  • Customer satisfaction
  • Efficient cash transactions
  • Cash handling proficiency
  • Strategic task prioritization
  • Relationship building
  • Quality control
  • Peer relationships
  • Handling payments
  • Multitasking
  • Problem-solving
  • Flexible and adaptable
  • Customer service
  • Teamwork and collaboration
  • Excellent communication
  • Creative thinking
  • Staff training
  • Task prioritization
  • Staff supervision

Timeline

Clerk

QuikTrip
12.2021 - Current

Line Cook

Red Lobster
03.2021 - 10.2021

High School Diploma -

Everman Joe C. Bean

Similar Profiles

CREATE PROFILE