Mathias Dorsainvil
Orlando,FL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Banquet Set UP
The Florida Hotel and Conference Center
Orlando, FL
12.2023 - Current
- Set rooms for meetings, conferences, and weddings according to the guests' diagrams with different tables (Classroom, Round, cocktail table, 6 feet), stages, and podium.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
Stocker
Wal-Mart Supercenter
Orlando , FL
05.2023 - 03.2024
- Stocked shelves with newly arrived products.
- Updated products with new pricing or temporary promotion signs to increase sales.
- Arranged merchandise in an attractive manner to promote sales.
- Inspected stock for damage or defects and reported issues to management.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
- Assisted customers by locating items and loading heavy purchases in vehicles.
- Provided customer service by answering questions about product location, price and availability.
- Palletized merchandise for easy movement to sales floor locations.
Back Office Associate
Sogebank S.A.
Port-Au-Prince, Haiti
11.2011 - 10.2017
- Verify the requirements for the validation of a check inside the Succursale (signature, date, printed paper with check readers, check number through the bank system for any notes), and return for noncompliance.
- Verify incoming checks from different branches for signatures, dates, insufficient funds, and other banks (local or international) with check readers.
- Scan all deposit checks for the Clearing House.
- Verify all transactions the day before with the log made by the cashiers.
- Maintained detailed records of all transactions for future reference and audit purposes.
Education
Associate of Science - Accounting
University of Port-Au-Prince
Haiti04-2015
Skills
- Attention to detail
- Customer relations
- Organization
- Multitasking Abilities
Certification
- For Bookkeeping, Payroll Professional,Quickbook
- Security Officer Class D
Languages
English
Professional
Spanish
Professional
French
Professional
creole
Professional
Accomplishments
- Employee of the month DECEMBER 2024 for my department Banquet Set Up for The Florida Hotel and Conference Center.
Affiliations
- Reading,Spending time with my family.
Timeline
Banquet Set UP
The Florida Hotel and Conference Center
12.2023 - Current
Stocker
Wal-Mart Supercenter
05.2023 - 03.2024
Back Office Associate
Sogebank S.A.
11.2011 - 10.2017
Associate of Science - Accounting
University of Port-Au-Prince
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