MATHIAS SSOZI
Doha
Summary
Experienced and detail-oriented Butler with over 3 years of providing high-quality service in private households and luxury settings. Adept at managing household operations, coordinating events, supervising staff, and delivering excellent personal service. Known for discretion, confidentiality, and exceptional interpersonal skills. Seeking a position in a distinguished household where my skills can be fully utilized.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Butler
The Ritz-Charlton
10.2022 - 12.2024
- Arranged for extra bedding, linens, towels, and furniture to satisfy guests.
- Oversaw maintenance projects within the residence by coordinating with contractors, keeping disruptions minimal while ensuring timely completion of work.
- Ensured seamless operations in the household by efficiently managing day-to-day tasks, including cleaning, cooking, and laundry.
- Safeguarded valuable assets within the home by implementing security measures and protocols when necessary.
- Provided personal assistance to the principle including travel arrangements and packing.
Junior Butler
Four Seasons
12.2023 - 01.2024
- Assisted senior butler in managing guest services for high-profile client.
- Delivered personalized services such as unpacking, packing, laundry care, and room service.
- Supported the arrangement of transportation, reservations, and special requests.
- Ensured adherence to hotel protocol and luxury service standards.
Education
Diploma In Hospitality Management -
YMCA INSTITUTE
UgandaHigh School Diploma -
St.Margaret College School
Uganda Skills
- Household management
- Event coordination and planning
- Staff supervision and training
- Etiquette and protocol
- Personal assistance
- Vendor and contractor coordination
- Inventory management
- Security awareness and confidentiality
Certification
- Certified Butler training
- First Aid/ Certification
- Occupational Safety and Health Adminstration
Languages
English
Bilingual or Proficient (C2)
Timeline
Junior Butler
Four Seasons
12.2023 - 01.2024
Butler
The Ritz-Charlton
10.2022 - 12.2024
Diploma In Hospitality Management -
YMCA INSTITUTE
High School Diploma -
St.Margaret College School
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