Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Custom
Timeline
Generic

Matho Gbassana

Chester,PA

Summary

Adept at enhancing customer experiences and streamlining operations, my tenure at CEC Entertainment honed my expertise in cash register systems and complaint resolution. Demonstrating dependability and exceptional time management, I significantly contributed to maintaining high customer satisfaction and operational efficiency. My proactive approach and ability to adapt to diverse tasks underscore my professional versatility.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier

CEC Entertainment
Springfield, PA
09.2022 - 08.2024
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Welcomed customers, offering assistance to help find store items.
  • Ensured compliance with all safety regulations within the store environment.
  • Maintained work area and kept cash drawer organized.

Party Coordinator

CEC Entertainment
Philadelphia, PA
09.2023 - 04.2024
  • Established and maintained relationships with key stakeholders, including vendors, sponsors, and community leaders.
  • Resolved unexpected issues and emergencies during events, maintaining poise and ensuring participant satisfaction.
  • Managed event budgets, ensuring all events were delivered within financial constraints.
  • Implemented promotional strategies to maximize conference and convention attendees.
  • Followed local regulations for events and obtained necessary permits.
  • Analyzed data from past events in order to identify areas where improvements can be made going forward.

Landscape Worker

Scotland Security Services
Philadelphia, PA
05.2022 - 07.2023
  • Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
  • Sprayed herbicides or pesticides around plants in order to protect them from pests or disease.
  • Organized supplies before beginning each project to ensure availability of necessary items.
  • Communicated effectively with clients regarding project timelines and expectations.
  • Inspected completed projects for quality assurance purposes.
  • Eliminated undesirable weeds and pests by physically removing problems or applying chemicals.
  • Operated landscaping equipment to maintain grounds and remove trees.
  • Built pergolas, retaining walls, decks, and large, and small scale water features to enhance grounds.
  • Scheduled regular landscaping services to promote optimal growth and maintain attractive appearance of lawns and facility grounds.
  • Maintained or repaired tools or equipment for safety and longevity.
  • Edged lawns and flowerbeds using gas-powered and rotary edging tools.
  • Pruned and trimmed trees and hedges with shears, pruners, or chain saws.
  • Removed and properly disposed of debris to maintain worksite safety.

Education

High School Diploma -

Cardinal O'Hara High School
Springfield, PA
06-2024

Skills

  • Returns processing
  • Drawer balancing
  • Product restocking
  • Product knowledge
  • Cash register systems
  • Dependability and reliability
  • Records maintenance
  • Attention to detail
  • Clear communication
  • Daily reporting
  • Time management skills
  • Complaint resolution
  • Issue resolution
  • Reliability and punctuality
  • Customer service
  • Professionalism and courtesy
  • Reports and documents
  • Work ethic and integrity
  • Customer assistance

Certification

  • Stop the Bleed
  • CPR/Choking

Accomplishments

  • Honors
  • Presidential Award
  • Employee of the Month

Custom

  • Volunteer at child care centers and eledery homes

 

Timeline

Party Coordinator

CEC Entertainment
09.2023 - 04.2024

Cashier

CEC Entertainment
09.2022 - 08.2024

Landscape Worker

Scotland Security Services
05.2022 - 07.2023

High School Diploma -

Cardinal O'Hara High School
Matho Gbassana