Matias Almada
El Monte,CA
Overview
3
3
years of professional experience
Work History
Return Goods Authorization Specialist
Emtek Products
City of Industry, California
09.2024 - Current
- Reviewed and processed authorization requests for various products and services.
- Communicated with clients to gather necessary documentation for approvals.
- Maintained accurate records of authorization requests and outcomes.
- Utilized company software to track and manage authorization workflows.
Package Handler
FedEx Ground
10.2023 - 06.2024
- Handled and sorted packages efficiently to meet delivery schedules.
- Maintained accuracy and safety standards in a high-volume environment.
- Collaborated with team members to ensure smooth logistics operations.
- Loaded and unloaded packages onto delivery trucks and conveyor belts.
- Collaborated with team members to meet daily package processing goals.
Administrative Assistant
AGP Auto Repair
06.2023 - 03.2024
- Managed scheduling, customer inquiries, and service documentation.
- Assisted with inventory tracking and parts ordering.
- Supported day-to-day office operations, and improved workflow efficiency.
- Managed appointment scheduling for customer vehicle repairs and services.
- Assisted with customer inquiries via phone and in person.
Retail Associate (Temporary)
Walgreens
03.2023 - 06.2023
- Assisted customers with purchases and product information.
- Processed transactions accurately and maintained store presentation.
- Supported inventory restocking and organization.
Retail Associate
CVS Pharmacy
06.2022 - 12.2022
- Provided excellent customer service and handled point-of-sale transactions.
- Assisted in maintaining store cleanliness and inventory accuracy.
- Developed strong communication and teamwork skills.
Education
High School Diploma -
El Monte High School
06.2022
Skills
- Reliability
- Bilingual (English & Spanish)
- Customer service
- Problem Solving
- Time Management
- Adaptability
- Attention to Detail
- Software Utilization
- Record Keeping
Timeline
Return Goods Authorization Specialist
Emtek Products
09.2024 - Current
Package Handler
FedEx Ground
10.2023 - 06.2024
Administrative Assistant
AGP Auto Repair
06.2023 - 03.2024
Retail Associate (Temporary)
Walgreens
03.2023 - 06.2023
Retail Associate
CVS Pharmacy
06.2022 - 12.2022
High School Diploma -
El Monte High School