Nicole Zaccaro

• Processed expired pharmaceuticals
• Verified Product Inventory
• Optimized workflow processes through effective communication between departments regarding authorization needs and statuses.
• Collaborated with healthcare providers to obtain necessary documentation for prior authorization requests.

• Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
• Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
• Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
• Educated clients on health and safety of tanning facilities and procedures.

• Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
• Escorted guests to seating area, furnished menus and highlighted daily specials.
• Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
• Greeted guests and sat customers at tables or in waiting areas.
• Accommodated guests with children and special needs to promote comfortable dining experience.
• Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.

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• Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
• Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
• Checked homework and assisted with schoolwork and studying to bolster academic aptitude.
• Maintained daily records of children's behavior, sleeping schedules, meals and activities.
• Communicated positively with children and guardians.

• Led kids on miles of bike rides and trails
• Planned and led activities in between rides
• Made sure the kids were safe and engaged