Matias Montezuma
Summary
Results-oriented professional with experience in sales, customer service, and athletic coaching. Developed leadership and teamwork skills while excelling as a collegiate basketball athlete. Expertise in building customer relationships, exceeding sales goals, and delivering exceptional service in fast-paced environments. Seeking to leverage sales and communication skills to drive business growth and enhance customer satisfaction.
Overview
4
4
years of professional experience
Work History
Valet Parking
Cleveland Clinic
Weston
08.2025 - Current
- Executed time management by greeting customers, parking and retrieving vehicles, managing keys and records, assisting guests, and maintaining attention to detail in fast-paced environment
- Planned special events for valet parking staff such as team building activities, training sessions, and recognition programs.
- Supervised daily operations of the valet parking service, including scheduling and assigning tasks.
- Maintained guest transportation vehicles for resort, arranged and sorted luggage carts and offered and conducted valet parking safely, efficiently and with utmost respect for guests.
Ymca Basketball & Volleyball Coach
Ymca
Pembroke Pines
05.2023 - 04.2025
- Led planning and execution of youth basketball and volleyball programs, teaching fundamental skills and sportsmanship, supervising athletes, coordinating with parents and staff, and fostering safe, positive, inclusive environments.
- Developed practice plans to enhance team skills and performance.
- Organized and led volleyball clinics for youth participants at the community center.
- Instructed players on techniques, strategies, and game rules during training sessions.
Front Desk & Sales
Crunch Fitness
Pembroke Pines
02.2023 - 10.2024
- Managed front desk operations, assisted members and guests, promoted memberships and fitness programs, processed payments, resolved concerns, and maintained organized, welcoming gym environment to enhance customer experience.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Retail Sales Associate
Guess Store
Pembroke Pines
10.2022 - 01.2023
- Delivered exceptional customer service by assisting customers with product selections, building client relationships, and achieving sales goals through upselling and cross-selling while processing transactions, managing inventory, and maintaining organized, visually appealing store environment.
- Assisted customers with product selection and styling advice.
- Organized merchandise displays to enhance store aesthetics.
- Processed transactions accurately at the point of sale.
Education
Bachelor of Science - Rehab-Therapy
Florida International University
Miami, FLDade Chritian School
Miami Lakes, FLSkills
- Vehicle operation
- Customer service
- Sales support
- Time management
- Team leadership
- Relationship building
- Conflict resolution strategies
- Communication
Accomplishments
- College athlete (basketball)
- Fraternity social club at FIU (PIKE)
- GPA 3.6
Languages
Spanish, Native/Bilingual
Timeline
Valet Parking
Cleveland Clinic
08.2025 - Current
Ymca Basketball & Volleyball Coach
Ymca
05.2023 - 04.2025
Front Desk & Sales
Crunch Fitness
02.2023 - 10.2024
Retail Sales Associate
Guess Store
10.2022 - 01.2023
Bachelor of Science - Rehab-Therapy
Florida International University
Dade Chritian School