Matias Orellana
Miramar
Summary
High-energy sales team leader with experience in fast-paced environments, being able to provide customer satisfaction. Known for creating innovative strategies to build growth.
Overview
2
2
years of professional experience
Work History
Sales Team Leader
Seafarers Electronics
Fort Lauderdale
06.2024 - Current
- Maintained accurate records of all sales transactions.
- Resolved escalated customer complaints in a timely manner while maintaining positive relationships.
- Solved and quickly met customers' needs to maintain high satisfaction ratings.
- Engaged shoppers, providing assistance and information on merchandise and product features.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
Balll Boy
Grand Palms Resort
Pembroke Pines
12.2023 - 06.2024
- Cleaned and maintained sports equipment before and after events.
- Greeted guests and assisted with seating arrangements.
- Performed minor repairs on sports equipment when necessary.
Concession Worker
C.b Smith Park
Pembroke Pines
03.2023 - 05.2024
- Maintained records of sales transactions using cash registers or computers.
- Greeted customers and provided excellent customer service.
- Served food and beverages with focus on quality items and superior service.
Education
BBA - Marketing
Florida International University
Miami, FL06-2027
High School Diploma -
Pembroke Pines Charter High
Pembroke Pines, FL06-2024
Skills
- Customer relationship management
- Decision-making
- Hospitality and accommodation
- Customer satisfaction
- Teamwork and collaboration
- Reliability
- Adaptability and flexibility
- Attention to detail
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Sales Team Leader
Seafarers Electronics
06.2024 - Current
Balll Boy
Grand Palms Resort
12.2023 - 06.2024
Concession Worker
C.b Smith Park
03.2023 - 05.2024
BBA - Marketing
Florida International University
High School Diploma -
Pembroke Pines Charter High
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