Matias Ronceros Chavez
Annanadale,US
Summary
I'm Matias Ronceros, a senior in high school with strong customer service skills and a passion for helping others. I have a natural ability to build report, solve problems efficiently, and create positive experiences for clients. I'm dedicated to delivering high-quality support and always strive to go the extra mile to ensure customer satisfaction. I'm looking to bring my skills to a role where I can contribute to a team that values great service and positive relationships.
Overview
1
1
year of professional experience
Work History
Floor Attendant
T.J. Maxx
06.2024 - 09.2024
- Provided excellent customer service that prioritized quality and met customers' needs quickly and efficiently
- Greeted visitors with a smile in order to promote excellent customer service and a pleasant ordering experience
- Aided in creating a welcoming atmosphere, greeting customers upon entry and offering assistance when needed.
- Elevated overall store appearance by consistently adhering to company guidelines regarding cleanliness, organization, and visual merchandising standards across all departments on the sales floor.
- Collaborated with team members to ensure efficient completion of daily tasks, such as restocking, cleaning, and organizing displays.
Donation Center Attendant
Goodwill of Greater Washington Retail Store
07.2023 - 02.2024
- Take customers Donations
- I'm bilingual, I speak Spanish and English fluently
- Sorted and placed donations in appropriate containers.
- Completed appropriate paperwork for donations.
- Displayed excellent customer service when greeting customers and accepting donations.
- Maintained organized and clean worksite.
Education
High School - English, history, science, and math.
Annandale High School
Annandale, VA05.2025
Skills
- Costumer service skills
- Communication skills
- Problem Solving
- Adaptability
- Cleanliness and hygiene
- Reliability and punctuality
- Attention to Detail
- Time Management
- Team Collaboration
- Efficient work ethic
- Customer Engagement
- bilingual
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Floor Attendant
T.J. Maxx
06.2024 - 09.2024
Donation Center Attendant
Goodwill of Greater Washington Retail Store
07.2023 - 02.2024
High School - English, history, science, and math.
Annandale High School
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