Matiase wochefo
Edgewater
Summary
Dynamic professional with extensive experience in customer service and team collaboration, notably at The Cheesecake Factory. Proven ability to enhance guest experiences through effective communication and organizational skills. Adept at managing tasks efficiently, with a strong background in hospitality and fulfillment operations. Committed to delivering exceptional results in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Baker/Cashier/server
The Cheesecake Factory
Denver
07.2022 - Current
- Decorated cakes with icing, sprinkles and other edible decorations.
- Inspected finished products before packaging them up for sale.
- Checked baked goods periodically during baking process to ensure desired results were achieved.
Package Handler
FedEx Ground
Denver
08.2022 - 10.2022
- Collaborated with team members on tasks such as sorting mail into designated bins.
- Labeled parcels accurately according to company guidelines.
Fulfillment Center Associate
Amazon.com
Denver
12.2021 - 02.2022
- Communicated effectively with team members about tasks assigned.
- Prepared shipping labels with appropriate information for each order.
Stoker
Walmart
Denver
02.2021 - 05.2021
- Provided customers with friendly customer service.
- Created detailed reports of customer service interactions.
- Provided guidance on complex customer service issues.
Education
Bachelor of Science - Electrical Engineering
University of Colorado Denver
Denver, CO06-2026
College - History
University of Colorado Denver
United States06-2026
Skills
- Communication skills
- Heavy lifting
- Leadership
- Custodial experience
- Organizational skills
- Sales
- Guest services
- Accounting
- Google Docs
- Appointment scheduling
- Customer service
- Time management
- Computer skills
- Front desk
- Hospitality
- Team collaboration
- Windows
Certification
- Forklift Certification
- Pallet Jack Certification
- Driver's License
- Food Handler Certification
- ServSafe
Personal Information
Willing To Relocate: Anywhere
Timeline
Package Handler
FedEx Ground
08.2022 - 10.2022
Baker/Cashier/server
The Cheesecake Factory
07.2022 - Current
Fulfillment Center Associate
Amazon.com
12.2021 - 02.2022
Stoker
Walmart
02.2021 - 05.2021
Bachelor of Science - Electrical Engineering
University of Colorado Denver
College - History
University of Colorado Denver
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