Matilda Aryee Dogbe
WORCESTER,MA
Summary
Dedicated and compassionate patient care assistant with experience in providing high-quality patient care through empathetic and respectful interactions. Proficient in maintaining patient comfort and assisting with daily living activities. Proven ability to communicate effectively with both patients and healthcare team members.
Overview
5
5
years of professional experience
Work History
Patient Care Associate
UMASS Memorial Hospital
07.2022 - Current
- Document information in patient charts and communicate status updates to the interdisciplinary care team.
- Assist patients with activities of daily living such as bathing, grooming, dressing, and toileting.
- Provide direct patient care and support services in accordance with established standards and practices.
- Routinely check and reposition patients to prevent bedsores and guarantee patient safety.
- Monitor vital signs, including temperature, pulse, respiration rate, blood pressure, and oxygen saturation levels.
- Answer call lights promptly and respond appropriately to inquiries from staff members and patients' families.
- Maintain a clean and well-organized environment for client happiness and safety.
- Communicate regularly with nursing staff regarding changes in patient condition or needs.
- Obtain patient vital signs and reported results to staff nurse to identify changes from prior measurements.
Student Nurse Intern
Whittier Rehabilitation Hospital
Westborough, MASSACHUSETTS
05.2024 - 11.2024
- Documented patient care activities and observations in medical records accurately.
- Cared directly for patients by assisting with daily living activities and mobility needs.
- Provided emotional support to patients and their families during difficult times.
- Observed medical procedures to advance nursing knowledge and prepare for more challenging experiences.
- Prepared medical equipment and tools to aid physicians during the examination and treatment of patients.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Communicated effectively with all members of the healthcare team regarding changes in patient status or needs.
- Verified menu and current diet order to deliver meal trays and snacks to patient.
- Assisted with treatments, such as wound dressings and catheterizations.
- Provided compassionate patient care for required caseload.
Support Advocate
Seven Hills
06.2022 - 09.2022
- Actively assist individuals with their individualized plans for daily living and ensure individuals are safe, healthy, and living in a clean environment.
- Assist with the planning, implementing, and documenting programs designed to meet social, emotional, physical, and personal needs.
- Plan and participate in community outings.
- Schedule and transport individuals to doctor's appointments, shopping trips, and day programs/schools.
- Completed reports, paperwork, and documentation accurately and on time.
Direct Care Support
Devereux Advanced Behavioral Health
04.2021 - 07.2022
- Actively assist individuals with their individualized plans for daily living, and ensure our individuals are safe, healthy, and living in a clean environment.
- Assist with the planning, implementation, and documentation of programs designed to meet the social, emotional, physical, and personal needs
- Plan and participate in community outings, and schedule and transport individuals to doctor's appointments, shopping trips, and day programs or schools.
Customer Support Specialist
Covenir
09.2019 - 08.2021
- Maintained records of data communication transactions, problems, and remedial actions or installation activities.
- Resolved issues with the first call and escalated more complex issues to obtain necessary customer support.
- Responded quickly to customer inquiries, needs, and problems.
- Maximized customer satisfaction by handling customer email and telephone interactions.
- Followed up with customers after issue resolution to ensure their satisfaction with the outcome.
Education
Bachelor of Science - Nursing
Anna Maria College
Paxton, MA05-2025
High School Diploma -
South High Community School
Worcester, MA05.2012
Some College (No Degree) - Nursing Program
Quinsigamond Community College
Worcester, MASkills
- Task Management Skills
- Supportive Team Collaborator
- Strong communication skills
- Proficient in Task Management
- Good problem-solving attitude
- Behavior redirection
- Client safety and first aid
- Compassionate client care
Languages
Twi
Professional
Italian
Professional
Timeline
Student Nurse Intern
Whittier Rehabilitation Hospital
05.2024 - 11.2024
Patient Care Associate
UMASS Memorial Hospital
07.2022 - Current
Support Advocate
Seven Hills
06.2022 - 09.2022
Direct Care Support
Devereux Advanced Behavioral Health
04.2021 - 07.2022
Customer Support Specialist
Covenir
09.2019 - 08.2021
Bachelor of Science - Nursing
Anna Maria College
High School Diploma -
South High Community School
Some College (No Degree) - Nursing Program
Quinsigamond Community College
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