Matilda Lane
Edinburg
Summary
Motivated and compassionate Certified Medical Assistant utilizing 3+ years of healthcare experience in patient care, medical administration and insurance verification. Seeking to leverage my skills in a dynamic healthcare role.
Overview
4
4
years of professional experience
Work History
Registration Representative
DHR HEALTH
02.2023 - 06.2024
- Answered multiple phone lines, documenting messages, and forwarding calls appropriately.
- Scheduling, rescheduling, and reminding patients about appointments while tracking cancellations and no-shows.
- Collected co-pays, entering charges, and balancing cash and payments.
- Communicated effectively with doctor’s office to obtain orders when missing or when additional diagnosis is needed for medical necessity.
- Verify patients insurance coverage and obtain any additional demographic and billing information.
- Notified insurance companies of services being rendered and obtained necessary authorizations.
Scheduler
DHR HEALTH
08.2021 - 02.2023
- Scheduled surgeries and procedures in accordance with hospital policies, staff availability, patient requirements.
- Coordinated radiology appointments Ex: MRI,CT,US etc ..
- Managed complex scheduling systems
- Assisted with any appointment reminders and or confirmations
- Assisted in identifying authorization issues and ensure accurate insurance information is obtained.
- Provided exceptional customer service by promptly addressing patient inquiries with courtesy.
Tele-Monitoring
Millenium Comfort Home Health
04.2020 - 10.2020
- Managed patient medical records
- Monitored patient vitals and reported anomalies
- Provided Technical support for tele-monitoring equipment.
- Gathers and documents patients’ data in an electronic system, and communicates data to RN, NP, or MDs
Education
Certified Medical Assistant -
Rio Grande Valley College
04.2019
High School Diploma -
Elvis J. Ballew High School
12.2017
Skills
- Insurance Verification & Authorization
- ICD 10 & CPT Coding Familiarity
- Exceptional Customer Service & Patient Interaction
- Patient Assessment & Care Coordination
- Strong Communication & Problem-Solving
- Proficient in Electronic Health Records
Timeline
Registration Representative
DHR HEALTH
02.2023 - 06.2024
Scheduler
DHR HEALTH
08.2021 - 02.2023
Tele-Monitoring
Millenium Comfort Home Health
04.2020 - 10.2020
Certified Medical Assistant -
Rio Grande Valley College
High School Diploma -
Elvis J. Ballew High School
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