Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Matilda Prekaj

The Bronx,NY

Summary

Results-driving in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers.

Overview

8
8
years of professional experience

Work History

Housekeeper

Harry's
New York, NY
08.2019 - 05.2020
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning and dusting.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Cleaned the kitchen's and made the coffee for the employs.
  • Made sure the conference offices where ready to use.

Front Desk Receptionist

Hotel Smeraldo
Giulianova, Italy
05.2009 - 09.2016
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Monitored office supplies by checking inventory and placing orders.
  • Entered customer data into room system and updated information whenever patrons changed rooms.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.

Education

Associate of Science - Science For Health

Borough of Manhattan Community College of The City University of New York
New York, NY
05.2023

Skills

  • Greet Guests
  • Guest Service and Support
  • Multitasking
  • Meeting Room Preparation

Languages

Albanian
Native or Bilingual
Italian

Timeline

Housekeeper

Harry's
08.2019 - 05.2020

Front Desk Receptionist

Hotel Smeraldo
05.2009 - 09.2016

Associate of Science - Science For Health

Borough of Manhattan Community College of The City University of New York

Similar Profiles

CREATE PROFILE
Matilda Prekaj