Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Matilda Rowe-Bond

Northborough,MA

Summary

Highly-organized professional; talented in promoting safety, activity engagement and positive behavior. Collaborate effectively with colleagues to generate innovative ideas and resolutions to complex problems.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Whetstone Station
Brattleboro, VT
09.2023 - 04.2024
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Camp Counselor

Teamworks
Northborough, MA
06.2023 - 08.2023
  • Designed and implemented engaging camp programs aligning with organizational goals and camper interests.
  • Monitored activities matched to individual and group abilities to keep campers safe.
  • Developed and maintained relationships with parents and guardians, providing updates and addressing concerns.
  • Met with staff to discuss rules, regulations and work-related problems.
  • Provided first aid and responded to emergencies, maintaining camper safety as the top priority.
  • Encouraged camper participation in recreational activities through enthusiastic leadership style.
  • Coordinated and led group activities for campers and counselors.

Lifeguard

Teamworks
Northborough, MA
06.2023 - 08.2023
  • Monitored area for distress signs and acted immediately in emergencies to alleviate potential injuries or fatalities.
  • Cautioned swimmers regarding unsafe practices and safety hazards.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
  • Logged chemical readings to keep pool water at safe levels and avoid potential illness among patrons.
  • Led swimmer instructional lessons with varying aged participants to share optimal swim techniques and promote strength building.
  • Monitored surrounding environment constantly to watch for potential risks.
  • Responded quickly to medical emergencies in the pool area.
  • Performed regular cleaning and maintenance of pool equipment.

Kennel Attendant

Paws for Awhile
Marlborough, NH
07.2022 - 10.2022
  • Exercised animals to maintain physical and mental health.
  • Reviewed pet records from daily visits and appointments, entering important data into system.
  • Ensured proper feeding of all animals in the facility according to established guidelines.
  • Followed safety protocols when handling large or aggressive animals.
  • Administered medications and vaccinations as prescribed by veterinarians.
  • Monitored health of animals on a daily basis and reported any changes or concerns to supervisor.
  • Adhered to established policies regarding animal intake and release procedures.

Babysitter

Meador Family
Northborough, MA
11.2019 - 07.2020
  • Assisting with meals, snacks, and bedtime routines for the children.
  • Providing a safe environment for children to explore their curiosity and creativity.
  • Ensured physical and social well-being of each child.
  • Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
  • Developing creative ways to encourage learning through everyday experiences.
  • Encouraging healthy physical activity by taking walks together or playing games outside.
  • Met and communicated regularly with parents to discuss children's activities and development.

Education

Bachelor of Arts - Criminal Justice And Sociology

Keene State College
Keene, NH
05-2024

Skills

  • Youth mentorship
  • First aid and CPR
  • Team collaboration
  • Effective communication
  • Accurate recordkeeping
  • Problem-solving
  • Positive reinforcement
  • Empathy and patience
  • Safety awareness
  • Cash handling
  • Allergy awareness
  • Food safety
  • Upselling techniques
  • Customer feedback management

Affiliations

  • Best Buddies Organization

Certification

  • Certificate in parole reentry simulation

Timeline

Server

Whetstone Station
09.2023 - 04.2024

Camp Counselor

Teamworks
06.2023 - 08.2023

Lifeguard

Teamworks
06.2023 - 08.2023

Kennel Attendant

Paws for Awhile
07.2022 - 10.2022

Babysitter

Meador Family
11.2019 - 07.2020

Bachelor of Arts - Criminal Justice And Sociology

Keene State College

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Matilda Rowe-Bond