Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Matilde Di Pinto

Wesley Chapel

Summary

Reliable team player with a versatile background in hospitality and care. Known for effective communication and compassionate service, ready to contribute to creating a welcoming environment and enhancing customer experiences.

Overview

2
2
Languages
10
10
years of professional experience

Work History

Kiosk Worker

Community Pool Management
Allentown
07.2021 - 09.2021
  • Engaged with customers to deliver tailored service and product recommendations.
  • Prepared and served a variety of coffee beverages to customers.
  • Processed payments and managed cash register transactions to ensure smooth customer transactions.
  • Maintained cleanliness and organization of the kiosk area.
  • Restocked supplies in designated areas to ensure availability for customers. and ensured inventory levels were maintained regularly.

Restaurant Waitress

Lorenzo's Pizzeria Restaurant
Allentown
01.2015 - 03.2019
  • Provided excellent customer service in a fast-paced dining environment.
  • Assisted guests with menu selections and dietary requirements effectively.
  • Collaborated with kitchen staff to facilitate smooth meal preparation.
  • Maintained cleanliness and organization of dining areas at all times.
  • Handled customer complaints professionally to ensure satisfaction continuously.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas prior to leaving shift.
  • Brought food to tables in a timely manner, ensuring that all dishes were served hot and at correct temperatures.
  • Prepared salads, appetizers, and garnishes to assist kitchen staff.
  • Rolled silverware at dining tables to ensure readiness for service. and set up food stations and dining areas to prepare for next shift or large parties.

Nurse Practitioner

Santa brigida nurse home
Palermo
10.2011 - 11.2013

Elderly Care Assistant_Family run Care Home

key responsibilities:

Provided personal care by helping residents with hygiene, dressing, and grooming.

assisting residents with daily activities,ensuring care,respect,and dignity.

Preparing and serving meals,adhering to residents'dietary requirements.

Providing mealtime assistance to residents with limited mobility or independence.

Assisting with resident mobilization and transfers, ensuring safety and comfort.

Monitored residents' well-being and reported needs or concerns to enhance care quality.

Maintaining a clean, tidy, and welcoming environment.

Collaborated with staff and family members to coordinate comprehensive care plans.

Acquired skills in personal care assistance and teamwork. personal care assistance,Patience and stress management,work organization and a sense of responsibility,teamwork.attention to detail and the needs of the elderly.

Education

Kitchen - Kitchen, Prepared Food

Pietro Piazza Istituto Professionale
Corso Dei Mille
06-2009

Skills

  • Beverage service
  • Cash register operation
  • Payment management
  • Cash management
  • Inventory management
  • Food safety
  • Sanitation practices
  • Customer relationship management
  • Customer engagement
  • Team collaboration
  • Reliability and punctuality
  • Compassionate care

Languages

Italian
Native/ Bilingual
English
Professional

Timeline

Kiosk Worker

Community Pool Management
07.2021 - 09.2021

Restaurant Waitress

Lorenzo's Pizzeria Restaurant
01.2015 - 03.2019

Nurse Practitioner

Santa brigida nurse home
10.2011 - 11.2013

Kitchen - Kitchen, Prepared Food

Pietro Piazza Istituto Professionale
Matilde Di Pinto