Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matravia Coleman

Miami,FL

Summary

To seek a challenging position where I will have an opportunity to utilize my strengths and knowledge in communications and leadership. My function as a security officer is to ensure security for the people and property of high-profile subdivisions. I’ve been dedicated to this profession for over 2 years showing my quality as a professional security officer. Some of my peers would describe me as being dependable and hard working even under stress. I apply these soft skills in my everyday life whether its on a stressful or stress-free type of day. Also, in my security profession I monitor cameras to provide 24-hour security and safety for residents. Key Qualifications Written and verbal communications Knowledge of security Operations and Procedures Surveillance Skills Following Complex Instructions Patrolling Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level for Amy position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Security Guard

Security Management Innovations
12.2022 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Regulated vehicle and pedestrian traffic onto building grounds.
  • Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
  • Examined doors, windows and gates to verify security.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Investigated suspicious activities and persons to maintain security of premises.

Security Officer

Trident Ground Protection
02.2021 - 03.2022
  • Inspect and Patrol premises regularly - Report any suspicious behaviors and happenings - Submit reports of every suspicious action - Monitor surveillance cameras
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Reported suspicious activities and persons to law enforcement.
  • Checked and verified photo identification prior to granting facility access.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Responded quickly to emergency situations to assess and deflect issues.

Supervisor

World Famous
10.2019 - 12.2021
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.

Cashier

Wendy’s
08.2018 - 09.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
2018

Skills

  • Verbal and Written Communication
  • Staff Management
  • Safety and Security
  • Document Preparation
  • English Fluency
  • Emergency Response
  • Property Patrol
  • Foot and Vehicle Patrol
  • Smoke Alarms
  • Guest Services Assistance
  • Security and Antivirus Software
  • Monitor CCTV
  • Microsoft skills

Timeline

Security Guard

Security Management Innovations
12.2022 - Current

Security Officer

Trident Ground Protection
02.2021 - 03.2022

Supervisor

World Famous
10.2019 - 12.2021

Cashier

Wendy’s
08.2018 - 09.2019

High School Diploma -

Penn Foster Career School
Matravia Coleman