Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Matt Abellaneda

Tustin,CA

Summary

Certified, entry-level Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes. Highly-skilled emergency services professional calmly and quickly assesses medical situations.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships.

Overview

10
10
years of professional experience
1
1
Certification

Work History

EMT

ViewPoint Ambulance Inc.
01.2023 - Current
  • Provide compassionate , basic life support, critical care transport, and medical treatment to patients
  • Assess accident scene to determine priorities and proper care
  • Stabilize, maintain, and administer pre-hospital care to patients en route to corresponding hospital
  • Assist Registered Nurses and Respiratory Therapist with preparation, monitoring, and procedures
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.

Mortgage Loan Originator

Network Capital Funding Corporation
06.2022 - 01.2023
  • Collaborated with underwriters, processors, and other team members to resolve issues, ensuring smooth transactions for all parties involved.
  • Analyzed applicant financial data to determine eligibility for various loan products, tailoring recommendations based on individual needs.
  • Increased loan application approvals by efficiently processing and reviewing documents for accuracy and compliance.
  • Contributed towards achieving branch sales targets through consistent performance in meeting personal goals as well as supporting team members when needed.

Server

Halves boiling pot + Grill
01.2021 - 12.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Sales Representative

AT&T
01.2018 - 01.2021
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Retained excellent client satisfaction ratings through outstanding service delivery.

Server

Ami Sushi
01.2015 - 01.2018
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Education

College in Communications -

Orange Coast College
Costa, WV
06.2018

High School Diploma -

University High School
Irvine, CA
06.2016

Skills

  • Emergency medical care
  • Basic Life Support & CPR
  • Scene Safety
  • Vital signs monitoring
  • Patient Assessments
  • Critical decision-making skills
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Client Relations
  • Strong Work Ethic
  • Interpersonal communication skills

Certification

  • NREMT
  • BLS CPR Certification
  • CA Ambulance Drivers
  • CA / OC EMT

Timeline

EMT

ViewPoint Ambulance Inc.
01.2023 - Current

Mortgage Loan Originator

Network Capital Funding Corporation
06.2022 - 01.2023

Server

Halves boiling pot + Grill
01.2021 - 12.2023

Sales Representative

AT&T
01.2018 - 01.2021

Server

Ami Sushi
01.2015 - 01.2018

College in Communications -

Orange Coast College

High School Diploma -

University High School

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Matt Abellaneda