Summary
Overview
Work History
Education
Skills
Activities
Awards
Timeline
Generic

Matt Anella

South Bend,IN

Summary

Motivated and educated crew team member committed to contributing to organizational success. Experienced in providing high-quality service for customers. Focused on customer satisfaction and team productivity. Communicates and works well with other coworkers.

Overview

7
7
years of professional experience

Work History

Restaurant Team Member

Xanterra Parks & Resorts At Yellowstone
05.2023 - 08.2023
  • Greeted guests pleasantly and answered menu questions.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Operated register to process payments and collect cash payment for order totals.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Landscape Associate

Indigo Garden and Design
05.2022 - 08.2022
  • Helped plan the layouts of gardens
  • Installations and removal of gardens and other landscaping objects
  • Regular maintenance of clients' yards and gardens
  • Cut down large trees and moved items up to 70-80 lbs
  • Worked 8+ hours in many different conditions including rain, humidity, and 100-degree heat.

Storefront Associate

Meijer, Inc
05.2021 - 08.2021
  • Worked as a cashier and an online delivery server
  • In charge of working the register at the front of the store for 8-9 hour shifts
  • Sorted and organized a lot of the items and made them available for delivery
  • Spoke to customers on the phone and informed them of their delivery details
  • Used a lot of customer service skills and communication skills.

Warehouse Associate

Follett Corporation
11.2020 - 01.2021
  • Worked in the warehouse
  • Shipping packages, packaging items, and picking items out of inventory to be shipped
  • Sorted and organized a lot of the items
  • Worked 9 hour days, five days a week
  • Paid close attention to detail, because if one tiny detail was off the package could not be shipped out
  • Did a lot of heavy lifting, sometimes up to 70 lbs.

Admissions Associate

Potawatomi Zoo
06.2020 - 08.2020
  • Worked at the front desk, checking people in
  • In charge of telling all the customers they need to wear masks
  • Cleaned windows and bathrooms
  • Worked a register
  • Provided maintenance for and drove the Potawatomi Zoo train.

Umpire

East Side Youth Baseball Softball
04.2016 - 10.2019
  • Umpired behind the plate and in the field for little league baseball games, age groups spanning from nine to twelve years old
  • Memorized a long list of baseball rules and applied those rules to certain situations in the game
  • Met with coaches before games to let them know about rules either specific to the age groups that were playing, or rules that were specific to the park the game was being played at
  • Paid close attention to multiple facets of the game going on at the same time
  • Dealt with a variety of different people, including angry parents, coaches and players.

Education

Bachelor of Arts - Philosophy And Sociology

Indiana University
Bloomington, Indiana
05.2024

John Adams High School
South Bend, Indiana
06.2020

Skills

  • Organization
  • Punctuality
  • Communication
  • Work Ethic
  • Responsibility
  • Reading/ Writing abilities
  • Cleaning Techniques
  • Guest Experiences
  • Customer Service
  • Analytical skills

Activities

  • 2016-2020 high school basketball team
  • 2019 National honors society member
  • 2016-2018 St. Joseph youth group mission trip participant
  • 2021-2022 houses for humanities volunteer at Indiana University
  • 2022-2023 Indiana University Youth Sports Outreach treasurer

Awards

2018-2019 varsity basketball letter 

2018-2019 varsity basketball sportsmanship award

2019 National Honors Society Inductee 

WHME student athlete of the week 

2019-2020 varsity basketball team captain 

2022 Wilderness First Aid Certification

2023 Youth Sports Outreach recruitment award

Timeline

Restaurant Team Member

Xanterra Parks & Resorts At Yellowstone
05.2023 - 08.2023

Landscape Associate

Indigo Garden and Design
05.2022 - 08.2022

Storefront Associate

Meijer, Inc
05.2021 - 08.2021

Warehouse Associate

Follett Corporation
11.2020 - 01.2021

Admissions Associate

Potawatomi Zoo
06.2020 - 08.2020

Umpire

East Side Youth Baseball Softball
04.2016 - 10.2019

Bachelor of Arts - Philosophy And Sociology

Indiana University

John Adams High School

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Matt Anella