Matt Brohm
Systems Administrator
Macungie,PA
Summary
Driven Systems Administrator with 10+ years of experience in systems implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Systems Administrator
8 2021 - Current
- Administer and support on-premise and cloud environments for corporate and franchise operations
- Maintain and optimize Microsoft 365, Entra ID, Active Directory, Okta, and Intune environments
- Manage incidents and service requests via ServiceNow, participate in security incident responses
- Write PowerShell scripts for Identity Management and User/Group management
- Collaborate with the Legal department on security tasks such as mail holds and email investigations
- Work with third-party partners to design and implement new systems and solutions
- Provide technical review and updates of existing implementations and administrative practices
- Administer user accounts, groups, and policies using Group Policy and Intune
- Participate in data cleansing efforts and identity management infrastructure maintenance
- Assist with disaster recovery processes and ensure system security with the IT Security team
- Create and maintain technical and operational documentation
- Suggest improvements for performance, capacity, availability, and scalability
- Identify and resolve incidents and create knowledge articles to reduce incident recurrence.
- Performed software installations and upgrades to UNIX or Windows operating systems
Network and Systems Administrator
Nymbol IT Solutions
09.2018 - 08.2021
- Provided IT solutions for K-12 school districts, stationed at Brandywine Heights Area School District
- Acted as the primary on-site contact for all IT-related issues, from planning to implementation and administration
- Managed IT projects and supervised two on-site technicians
- Handled network activities including monitoring, upgrading, installing, and configuring systems
- Maintained Active Directory services, implemented Group Policy changes, and administered Exchange
- Utilized Cisco Umbrella, VMware vSphere, Google Admin console, Microsoft WDS, and PDQ
- Oversaw Apple iPad deployments using Apple School Manager and Jamf Pro MDM.
Junior Systems Administrator
Education Management Solutions
03.2017 - 09.2018
- Managed IT operations including user accounts, DNS, DHCP, firewall, switch, and server replacements
- Implemented imaging solutions via WDS and maintained all images
- Administered Office 365, Exchange 365, and Sophos antivirus solutions
- Conducted weekly backups using Veeam Backup and managed helpdesk operations
- Supported RingCentral phone system deployment and development of standalone products.
Desktop Engineer
Victaulic
08.2015 - 12.2016
- Supported Intermec/Honeywell devices, shipping software, and provided remote and on-site support
- Administered Active Directory, Citrix desktop clients, and BPCS AS/400 client sessions
- Utilized SCCM for imaging and software deployment in a Windows 7 Enterprise environment.
IT Support Analyst
B. Braun Medical - Pomeroy IT Solutions
06.2013 - 08.2015
- Supported B
- Braun locations and remote users, provided immediate support to executives
- Utilized Bomgar and CMRC for remote troubleshooting, SCCM for imaging, and Active Directory for user management
- Configured and supported iPads, iPhones, Airwatch MDM, CheckPoint VPN client, and RSA security tokens.
Education
Bachelor of Arts - Political Science
Ohio State University
Columbus, OH 09.2003 - 06.2007
Skills
Systems and IAM Administration
Entra ID, AD, Intune, and GPO Management
Microsoft 365 Management
Okta Implementation and Management
Incident Management
Permissions and Access Control
Technical Support
Certifications
- Okta Certified Professional, Dec 2023
- Microsoft MTA Server Admin, Oct 2017
- CompTIA A+, Jun 2013
- CompTIA Net+, Jun 2013
Timeline
Network and Systems Administrator
Nymbol IT Solutions
09.2018 - 08.2021
Junior Systems Administrator
Education Management Solutions
03.2017 - 09.2018
Desktop Engineer
Victaulic
08.2015 - 12.2016
IT Support Analyst
B. Braun Medical - Pomeroy IT Solutions
06.2013 - 08.2015
Bachelor of Arts - Political Science
Ohio State University
09.2003 - 06.2007
Systems Administrator
8 2021 - Current