Matthew Ciccarelli
San Diego,CA
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
3
3
years of professional experience
Work History
Marketing Assistant Intern
What's Good Kitchen Film Production
Los Angeles, CA
10.2021 - Current
- Collaborated with team members to help expand marketing channels.
- Helped with planning of timeline for upcoming DocuSeries.
- Assisted with development of targeting strategies and tactical plans to promote and market Keat's Kitchen.
- Proofread marketing collateral ahead of printing to eliminate errors.
- Shadowed professionals in different situations to increase marketing knowledge.
Security/Bar Back
Sandbar Sports Grill
San Diego, CA
07.2021 - 02.2022
- Responsible for providing security services for customers and club members
- Maintained a safe environment for patrons, checked ID, checked customers for unfit items prohibited within the club, diffused physical/verbal conflicts
- Listen and resolve customer's complaints and problems
- Deploy and follow safety procedures
- Prepare reports on incident and accidents
- Restock liquor, mixers, and garnishes behind the bar
- Perform bussing responsibilities
- Maintain overall appearance and cleanliness of bar
- Restocked ice, condiments and snacks.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Courtesy Clerk
Sprouts Farmer's Market
San Diego, CA
09.2020 - 01.2021
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Returned unwanted items to correct store locations and restocked shelves.
- Customer service ambassador
- Performed interpersonal and client facing duties as delegated by supervisor
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Monitored safety and security concerns and reported to leadership for resolution.
Crew Member
Mountain Mike's Pizza
Modesto, CA
09.2017 - 06.2019
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked well with teammates and accepted coaching from management team.
- Became familiar with products to answer questions and make suggestions.
Education
Bachelor of Arts - Media Studies
San Diego State University
San Diego, CA05.2022
Skills
- Database Skills
- Customer Demographics
- Survey Design and Development
- Evaluation of Marketing Campaigns
- Computer Proficiency
- Developing Presentations and Reports
- Customer Satisfaction
- Customer Presentations
- Adobe Creative Cloud
- Marketing and Advertising
Timeline
Marketing Assistant Intern
What's Good Kitchen Film Production
10.2021 - Current
Security/Bar Back
Sandbar Sports Grill
07.2021 - 02.2022
Courtesy Clerk
Sprouts Farmer's Market
09.2020 - 01.2021
Crew Member
Mountain Mike's Pizza
09.2017 - 06.2019
Bachelor of Arts - Media Studies
San Diego State University
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