Matthew Everson
Madison,WI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Relocation Coordinator
Century 21 Affiliated
08.2021 - 05.2024
- Scrub incoming leads from third party clients by contacting the customer via phone and email, gathering additional information, then assigning the best fit agent on the relocation team in that market.
- Review all documents throughout the lifetime of a referral including but not limited to broker market analyses, updates from agents, listing packages, disclosure packages, offer packages, utility/maintenance bills and closing statements ensuring all instructions were followed and all deadlines stay on track.
- Act as liaison between agent and client and assist with resolving issues and complaints that arise in a prompt and professional manner.
- Coordinate and execute daily administrative tasks such as documentation and data entry into multiple systems.
- Maintain annual trainings for all Referral Management Companies to ensure we are exceeding each company’s standards & expectations.
- Create action plans as a department on ways to grow business, improve customer service and streamline work to be most efficient.
- Achieved highest ranking status in 2021 and 2022(according to our main source of referral business) for all of our major markets.
NCAA Division II Athlete
Missouri Southern State University
08.2011 - 08.2014
- Developed leadership and time management skills
- Gained valuable teamwork experience
- Demonstrated strong leadership and communication skills
- Balanced academic commitments with athletic pursuits
- Learned valuable coaching skills and training techniques
- Played basketball for Northern Michigan University in 2010 -2011
Head Skill Development Trainer
PDP Basketball Academy
08.2014 - 08.2021
- Trained athletes in skill development and mental toughness
- Marketed and operated multiple basketball tournaments throughout the year
- Recruited new athletes and teams for the program
Sales Consultant
Best Buy
10.2015 - 03.2016
- Reached targeted revenue each month at 120%
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
Real Estate Agent
Keller Williams
01.2017 - 01.2020
- Negotiated, facilitated, and managed real estate transactions
- Generated leads for new customers
- Gained valuable knowledge of the housing market
Education
Bachelor of Science - Business Management
Missouri Southern State University
Joplin, MO05.2014
Skills
- Client Relationship Building
- Real estate knowledge
- Customer service skill
- Data entry skills
- Time Management
- Strong Work Ethic
- Competitive
- Mental Toughness
Timeline
Relocation Coordinator
Century 21 Affiliated
08.2021 - 05.2024
Real Estate Agent
Keller Williams
01.2017 - 01.2020
Sales Consultant
Best Buy
10.2015 - 03.2016
Head Skill Development Trainer
PDP Basketball Academy
08.2014 - 08.2021
NCAA Division II Athlete
Missouri Southern State University
08.2011 - 08.2014
Bachelor of Science - Business Management
Missouri Southern State University
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