Results-driven Route Sales Representative with a strong focus on customer satisfaction and territory management. Proven track record of enhancing relationships and driving repeat business through effective communication and follow-through.
Overview
11
11
years of professional experience
Work History
Route Sales Representative
Peet's Coffee
Hillsboro, OR
05.2020 - Current
Built strong relationships with customers to enhance satisfaction and drive repeat business.
Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
Conducted regular inventory assessments to ensure product availability and minimize waste.
Trained new team members on sales techniques and company policies for consistent service delivery.
Implemented effective time management techniques to maximize daily productivity and efficiency on routes.
Warehouse Manager
Peet's Coffee
Vancouver, WA
05.2019 - 05.2020
Oversaw inventory management, ensuring accurate stock levels and timely replenishment.
Implemented safety protocols, reducing workplace incidents and enhancing employee well-being.
Trained and mentored staff on warehouse operations, fostering a culture of continuous improvement.
Streamlined order fulfillment processes, increasing efficiency in product dispatch and delivery timelines.
Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Route Sales Representative
Pearl Distributing
Clackamas, OR
03.2015 - 05.2019
Collaborated with management to identify opportunities for process improvements in distribution efficiency.
Analyzed sales data to inform product placement strategies and maximize revenue potential.
Implemented promotional campaigns at customer locations, increasing brand visibility and engagement.
Monitored competitor activities to adapt sales strategies and maintain market competitiveness.
Maintained positive relationships with customers using good communication and follow-through abilities.
Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
Maximized sales through effective territory management and strategic route planning.