Matthew Gilbert
Sacramento,CA
Summary
Very positive personality, work well under pressure in a fast paced environment, great with people and coworkers, excellent customer service, developing relations with guests. Very good at creating the customer experience and exceeding expectations. Can work well with anyone with little or no supervision, maintaining standards. Ordering, rotating stock, inventory, driving company initiatives and upselling
Overview
2
2
years of professional experience
Work History
Bartender
Bowlero
06.2021 - 09.2023
Responsible for creating fun, safe , enjoyable experience for customers and their families. Mixing drinks and cocktails according to company recipe guidelines. Promoting bar food and drink menus. Receiving orders from servers and customers, delivering promptly with accuracy, problem solving and resolution, keeping guests informed of company programs and offers. Great at listening to what customer was looking for and providing suggestions. Keeping clean and organized work area, helping order, restock , and clean daily
Education
Some College (No Degree) - Business Management
Sacramento State
Sacramento, CASkills
- Customer service skills
- Prophecy of mixology
- Problem solving and resolution
- Communication and Teamwork
- Multitasking
- Adaptability
- Friendly Positive Attitude
Timeline
Bartender
Bowlero
06.2021 - 09.2023
Some College (No Degree) - Business Management
Sacramento State