Matthew Goldberg
Franklin Square
Summary
Dependable and customer-focused professional with several years of retail experience and a strong educational background in information technology and cybersecurity. Experienced working in fast-paced environments, assisting customers, handling transactions, solving problems, and collaborating with team members to support daily operations. Skilled in communication, troubleshooting, organization, and adapting to changing priorities while maintaining a positive and professional attitude.
Overview
8
8
years of professional experience
Work History
Retail Associate
Stop & Shop
Franklin Square, NY
11.2018 - Current
- Processed customer transactions efficiently using cash register and point-of-sale systems.
- Collaborated with team members to optimize checkout workflows and reduce wait times.
- Managed self-checkout operations to ensure smooth customer transactions and reduce wait times.
- Developed personalized shopping recommendations based on customer preferences and purchase history.
- Answered customer questions and provided detailed product information.
Education
Associate of Applied Science - Information Technology
Nassau Community College
Garden City, NY05.2023
Certificate - Cybersecurity
Nassau Community College
Garden City, NY05.2025
Skills
- Customer Service
- Team Collaboration
- Technology Support
- Time Management
- Communication
- Troubleshooting
- Problem Solving
- Point-of-Sale Systems
Timeline
Retail Associate
Stop & Shop
11.2018 - Current
Associate of Applied Science - Information Technology
Nassau Community College
Certificate - Cybersecurity
Nassau Community College