Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matt Lee

San Leon,USA

Summary

I have an extensive automotive background. I am well equipped, versed in most, if not all aspects of the automobile, light truck as well as some heavy-duty vehicles. Extensive wiring diagram knowledge as well most factory OEM troubleshooting equipment, and manual knowledge. Maintaining ASE Master Technician Status for 10 years plus I have excellent selling skills at the service advisory level. Those skills include to the end user, general manager and distribution. With these skills and nearly 30 years of experience can make me a valuable asset to any automotive parts, equipment or advisory company.

Overview

34
34
years of professional experience

Work History

Quick Lane Manager

Cook Ford Dealership
03.2024 - Current
  • Increased sales revenue through the promotion of additional services and products tailored to individual customer requirements.
  • Collaborated with other department managers to maintain a cohesive work environment, fostering teamwork and excellent customer service across all areas.
  • Oversaw all aspects of facility maintenance, ensuring a safe and functional work environment for both employees and customers alike.
  • Consistently met or exceeded sales targets by implementing effective upselling techniques and maintaining a high level of customer satisfaction.

Sales Representative

3M Company
09.2003 - 05.2021
  • Company Overview: Automotive Aftermarket Division (Houston Territory)
  • Charged with the sale and quota attainment of all associated products to compliment the collision repair facility.
  • These include, sandpaper tape, adhesives, paint delivery systems and paint finishing.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Trained in the ability to speak in terms of value, ROII, P & L, inventory turns and line rationalization to the general manager/owners of repair facilities.
  • Trained in the use of Salesforce.com. Utilizing it as a useful and dynamic tool for growth of a territory.
  • Trained in the above aspects to also speak to the distribution side of the collision business.
  • During my tenure I have made quota 10 of 12 years. Earning Outstanding Sales Achievement in 2008!
  • Territory financial responsibility started at $2,000,000, concluding at $6-7,000,000.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • The training I have received from 3M has been the best in the trade. That training has dramatically enhanced my automotive background. From repair, sales and technical knowledge of both mechanical and collision repair.
  • Automotive Aftermarket Division (Houston Territory)
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.

ASE Master Automotive Technician/Service Advisor

Parkway Amoco
01.1992 - 01.2003
  • Duties included electrical, ECM, drivability.
  • These duties included, verification before installation, retest and release of vehicle.
  • Diagnosis of drivetrain issues including brakes, alignment and suspension on all vehicle models including European, Asian as well as domestic.
  • Certifications in GM, Ford and Chrysler Electronic Diagnosis.
  • Well versed in the use of Mitchell On Demand and All Data.

Education

High School Diploma -

Mahtomedi Senior High
Mahtomedi, MN
01.1984

Automotive Technician - undefined

Northeast Metro Technical College
White Bear Lake, MN
01.1992

Skills

  • My experience in the use of PC and Apple products is vast, yet I am not expert in all I am comfortable in Excel, Word, Powerpoint, Outlook, IE, Safari and Lotus Notes I also am very comfortable in the use of IPad
  • Effective task delegation
  • Preventive maintenance planning
  • Workforce engagement
  • Collaborative teamwork
  • Customer service
  • Time management

Timeline

Quick Lane Manager

Cook Ford Dealership
03.2024 - Current

Sales Representative

3M Company
09.2003 - 05.2021

ASE Master Automotive Technician/Service Advisor

Parkway Amoco
01.1992 - 01.2003

Automotive Technician - undefined

Northeast Metro Technical College

High School Diploma -

Mahtomedi Senior High
Matt Lee