Resourceful and meticulous recruiter and manager with over eight years of experience communicating and collaborating effectively with all levels of personnel, agencies, hiring managers and candidates to maximize talent quality. Solutions-oriented relationship builder focused on cultivating and maintaining industry partnerships to maintain consistent candidate pipeline.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Recruiter
Carnegie Mellon University, College Of Engineering
07.2023 - Current
Providing strategic talent acquisition support for the College of Engineering and the Cyert Center for Early Education.
Acting as consultant for faculty members, directors, and senior managers for recruiting and hiring process.
Building and maintaining strong relationships with hiring managers, directors, students, and candidates.
Enhancing candidate pipelines by utilizing various sourcing strategies, including social media, networking events, and job postings.
Acting as first point of contact for all talent and HR inquiries.
Conducting reference and background checks, negotiate offer terms, and provide onboarding support for HR staff.
Maintaining up-to-date knowledge of industry trends and labor market data to inform recruitment strategies accordingly.
Streamlining recruitment processes for increased efficiency and improved candidate experience.
Assisting with the onboarding and training of new recruiters.
Recruiter
Carnegie Mellon University, College Of Engineering
07.2022 - 07.2023
Acted as a partner and advisor to hiring managers in the College of Engineering to develop and implement strategies to source and recruit top talent.
Managed the full-cycle recruiting process for applicants, ensuring a smooth and positive experience.
Collaborated with various hiring managers to understand their requirements and goals.
Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Developing tools to help individual departments and business units achieve their goals in fostering a culture of diversity and inclusion
Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
Senior Corporate Recruiter
PLS Logistics Services
05.2022 - 07.2022
Developed recruitment strategies for various corporate positions, including finance, IT, operations, and human resources
Met with hiring managers to identify talent needs and determine applicant criteria for high-level positions within organization
Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation
Utilized internal recruiting systems (iCIMS) to record, update and track all candidate progress
Managed candidate activity within Applicant Tracking System (ATS)
Advertised and promoted open positions using social media and digital marketing procedures.
Corporate Sales Recruiter
PLS Logistics Services
06.2021 - 05.2022
Spearheaded all hiring initiatives for the corporate office and conducted high-volume sourcing of passive candidates for various sales, logistics, and finance positions
Increased corporate headcount and brokerage division by over 75% in 6 months, consistently exceeding hiring goals on a monthly basis
Utilized various recruiting platforms, including LinkedIn, ZipRecruiter, Handshake, Indeed, and ADP
Built and maintained strong relationships with hiring managers, sales leaders, executives, and potential candidates
Performed prescreening interviews to determine candidate eligibility
Attended in-person and virtual career fairs to attract college graduates for entry-level positions.
Recruiting Manager
Center One, LLC
08.2020 - 06.2021
Managed recruitment team for high-volume, 400 agent call center
Reviewed resumes and employment applications and interviewed applicants to evaluate work history and other qualifications
Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding for new employees
Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates
Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
Corporate Trainer
Pittsburgh Technical College
07.2019 - 07.2020
Designed, developed, and delivered training sessions to new hires in the admissions department
Provided call monitoring and coaching to admissions representatives
Worked closely with Director of Admissions to implement new hiring and training strategies
Provided daily, weekly, and monthly updates to executive leadership.
Recruiting and Retention Manager
DialAmerica Marketing, Inc.
05.2017 - 07.2019
Oversaw high-volume recruiting department for third party call center
Provided leadership and guidance to 4 employees within department
Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments
Developed recruiting strategies to identify qualified candidates and build network
Operated and maintained applicant tracking and candidate management systems
Evaluated strengths and weaknesses of candidates through effective screening processes.
Call Center Team Leader
DialAmerica Marketing, Inc.
11.2014 - 05.2017
Coached team members regarding call strategy to effectively reach targets and foster customer retention
Provided knowledge and resources to prepare each team member for success and top performance
Communicated frequently and openly to motivate team members and drive goal achievement
Assisted in training, motivating, and coaching team members to meet required center goals
Oversaw call-monitoring, coaching, performance, and corrective action for all team members
Prioritized team and individual goals to effectively achieve business objectives.
Visa Office Intern
US Embassy
06.2011 - 08.2011
Job-shadowed Visa Officers during application and interview process for Chinese citizens seeking US Visas
Responded to congressional inquiries from state and local officials
Sorted and organized files, spreadsheets, and reports
Delivered clerical support by handling a range of routine and special requirements.
Education
Bachelor of Science - Organizational Communications
Penn State University
01.2017
Skills
Excellent Verbal and Written Communication
Self-Motivated Work Ethic
Applicant Tracking Systems
Candidate Sourcing
Employer Branding
Pre-employment Screening
Full cycle recruiting
Candidate Selection
Recruitment Metrics Analysis
Client Relationship Management
Team Collaboration
Accomplishments
5x Team Leader of the Month Award
2x Team Leader of the Month Award
Certification
Certified Diversity Recruiter
Certified Technical Recruiter
Timeline
Senior Recruiter
Carnegie Mellon University, College Of Engineering
07.2023 - Current
Recruiter
Carnegie Mellon University, College Of Engineering
07.2022 - 07.2023
Senior Corporate Recruiter
PLS Logistics Services
05.2022 - 07.2022
Corporate Sales Recruiter
PLS Logistics Services
06.2021 - 05.2022
Recruiting Manager
Center One, LLC
08.2020 - 06.2021
Corporate Trainer
Pittsburgh Technical College
07.2019 - 07.2020
Recruiting and Retention Manager
DialAmerica Marketing, Inc.
05.2017 - 07.2019
Call Center Team Leader
DialAmerica Marketing, Inc.
11.2014 - 05.2017
Visa Office Intern
US Embassy
06.2011 - 08.2011
Bachelor of Science - Organizational Communications
Penn State University
Certified Diversity Recruiter
Certified Technical Recruiter
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