Matt Lockwood

• Planed, executed, and managed 10-20 daily drivers
• Collaborated with my District Manager to create driver schedules, plan and execute contingencies, and monitor all daily operations
• Created and adjusted driver routes and service in order to maximize efficiency too Increase operational metrics and profitability
• Evaluated reports to reduce expenses, enhance demand forecasting, and minimize early and late deliveries
• Thrived in a dynamic work setting, adeptly navigating shifting landscapes, adhering to strict deadlines, and strategically orchestrating the secure and streamlined distribution of propane cylinders
• Addressed challenges such as driver absenteeism on routes, provided round-the-clock assistance for unexpected truck breakdowns, and consistently cultivated a culture of appreciation.

Achievements:

• In my first year year I routed 653,652 cylinders, while increasing Fill rate by 19% (Percentage of customer base who has 10% or less of their full inventory) from the prior year. This played a role in an increase of $110,451 in Gross margin YoY
• After a full year of career development, experience, optimizing my market logistically, I played a primary role in a $212,559 increase in Gross profit
• During my tenure so far, my service unit has decreased stock outs by 37.6% (Customers with 0 product)

• Successfully completed an intensive 16-week Management Development Program (MDP) that provided a comprehensive overview of business operations within the Blue Rhino by Ferrellgas.
• The program encompassed two distinct phases:
• (Weeks 1-8): Kansas City, Mo
• Focused on honing essential "soft skills" crucial for business success, including networking and presentations, and overall company values.
• Established valuable connections with senior leadership, gaining profound insights into the industry.
• (Weeks 9-16): Bordentown, New Jersey
• Undertook in-depth, hands-on training by shadowing and actively participating in the day-to-day operations of a service center.
• Acquired practical experience in various roles, including Logistic Supervisor, District Manager, Service Scheduler, and Analyst.
• Rode along with drivers and had truly got to see the ins and outs of the business hands on

• Balanced cash drawer and maintained full accountability for assigned cash on hand
• Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
• Guided customers in selecting appropriate financial products for individual needs.
• Educated customers about different types of banking services available at the branch.