Matthew Martinez
Denver,CO
Summary
Highly skilled and dedicated professional with 4+ years of experience in Computer operations within a fast-paced and dynamic data center environment. Possesses a strong technical aptitude and a comprehensive understanding of data center operations, ensuring optimal performance and efficiency. I also have 1 year of experience as a Network Support Specialist servicing the Colorado Convention Center. My background in communication has given me highly adaptable soft skills that would benefit any business that's interested. This paired with the last five years of IT experience has shown so much growth in my abilities and would be a massive asset I can offer to your company.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Network Support Specialist
Colorado Convention Center
11.2023 - Current
- Managed software and hardware issues for end-users.
- Experienced in Setting phone lines using cisco switches and settings data drop points.
- Provided faculty and staff with security software and network configuration support.
- Managed onboarding and offboarding of employees.
- Configured hardware, devices, and software to set up work stations for employees.
- Created user accounts and assigned permissions for 100s of employees.
- Worked with Digital signage and maintained 50+ devices. This includes hardware replacement and cloud support.
Senior Computer Operator
International Game Technology (IGT)
03.2019 - 11.2023
- Maintained spreadsheets of data across multiple systems.
- Reacted calmly during times of highly stressed or emergency situations.
- Worked hand in hand with the Colorado Lottery.
- Managed file transfers of 100s of reports and facilitated any issues that arose.
- Performed maintenance and ran tasks on 30+ VM servers.
- Used experience and knowledge to solve problems before escalating to Tier 2 support.
- Worked with Linux and windows based systems in an enterprise environment.
Education
Bachelors of science - Mass Communication
Colorado State University-Pueblo
Pueblo, CO05-2018
Skills
- Linux
- Active Directory
- Microsoft products
- PC Support
- A/V experience
- Excellent Communication
- Server maintenance
Certification
COMPTIA A+ 220-1101 & 220-1102 June 2023
Timeline
Network Support Specialist
Colorado Convention Center
11.2023 - Current
Senior Computer Operator
International Game Technology (IGT)
03.2019 - 11.2023
COMPTIA A+ 220-1101 & 220-1102 June 2023
Bachelors of science - Mass Communication
Colorado State University-Pueblo
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