Matt Motil
Canton,GA
Summary
Knowledgeable and dedicated service and sales representative with extensive experience through various industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Sales Service Representative
Peak Toolworks
12.2023 - Current
- Customer facing sales and service of industrial accounts throughout the southeast
- Offer knowledgeable insight into available products and services.
- Answer in-depth questions about company offerings and service policies
- Employ consultative techniques, using probing questions to overcome objections, resell, and close new sales.
- Enhance client satisfaction by addressing concerns promptly and providing exceptional service.
Service Sales Representative (SSR)
Cintas FAS
05.2022 - 11.2023
- First Aid and Safety service, sales, and consultation for 150+ customers throughout north Georgia
- Call on existing accounts to drive sales through proactive and relationship-driven contact strategies.
- Upsell products to customers based on solid understanding of current and forecasted needs.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Eye Wash Service Representative
Cintas FAS
03.2021 - 05.2022
- Responsible for 100+ customers’ emergency eye wash service, sales, and consultation throughout northwest Georgia
- Consistently met Cintas KPIs monthly, quarterly, and yearly
- Trained new ESRs from various locations.
- Maintained productivity and quality standards at all times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided information about company products and services, and capitalized on upsell opportunities.
Tennis Professional
Owner - Motil Athletics
04.2020 - 03.2021
Racquet Club Director
Big Canoe POA, Big
02.2013 - 04.2020
- Overall operation and direction of largest racquet club in North Georgia mountains
- Developed and managed operational and capital budgets for department
- Managed eight employees (full time, part time, and seasonal)
- Developed yearly business plan and calendar of events
- Coached tennis and pickleball private lessons, clinics, junior summer camp, and visiting teams
- Maintained all facility courts and structures
- Developed and carried out RFPs for Capital projects
- Established relationships with club members and maintained positive club standing with trustworthy actions and professionalism.
Head Tennis Professional
Country Club Of The South, Woodmont, Allcourt Inc
04.2000 - 02.2013
- Instruction of private lessons, junior academy drill sessions, group lessons, and league team coaching
- Delivering exceptional member service on and off the court
- Cultivating member relationships to ensure long term business and consistent positive experiences
Human Resources Manager
Rentokil-Initial
05.1997 - 04.2000
- Corporate Human Resources Manager for a business services corporation with eleven branches located in seven states
- Preparation and submission of bi-weekly payroll using Ceridian Software
- Oversaw all employee benefits and enrollment (including health insurance, dental insurance, long/short term disability, workers compensation insurance, pension, and life insurance)
Human Resources Representative
Atlanta South Ambulance Service
06.1996 - 05.1997
Education
Bachelor Of Science - Marketing, Management
Berry College
Rome, GA1995
Business studies
Young Harris College
Young Harris, GASkills
- Microsoft Office 365, Microsoft Teams, Microsoft One Note, SAP inventory, Isolved HRM
- OSHA Compliance
- Client Needs Assessment
- Consultative Selling Techniques
- Overcoming Objections
- Territory Management
- Customer Account Management
Certification
Cintas SSR Sales College, Cintas Waterbreak College, Smith Defensive Driving, Cintas “The value we bring” overcoming objections certification
Timeline
Sales Service Representative
Peak Toolworks
12.2023 - Current
Service Sales Representative (SSR)
Cintas FAS
05.2022 - 11.2023
Eye Wash Service Representative
Cintas FAS
03.2021 - 05.2022
Tennis Professional
Owner - Motil Athletics
04.2020 - 03.2021
Racquet Club Director
Big Canoe POA, Big
02.2013 - 04.2020
Head Tennis Professional
Country Club Of The South, Woodmont, Allcourt Inc
04.2000 - 02.2013
Human Resources Manager
Rentokil-Initial
05.1997 - 04.2000
Human Resources Representative
Atlanta South Ambulance Service
06.1996 - 05.1997
Bachelor Of Science - Marketing, Management
Berry College
Business studies
Young Harris College
Cintas SSR Sales College, Cintas Waterbreak College, Smith Defensive Driving, Cintas “The value we bring” overcoming objections certification
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