Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Matt Richardson

Alto

Summary

Results-driven professional with extensive experience at Auto-Owners Insurance Company, skilled in Microsoft SQL Server, Excel and visual data analysis. Successfully redesigned reporting systems. Strong analytical thinker with exceptional written communication skills, dedicated to driving business growth through data-driven strategies.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Agency Relations Specialist

Auto-Owners Insurance Company
01.2023 - Current
  • Create and maintain dashboards using Microsoft SQL Server and PowerBI to provide dynamic views of key performance indicators to internal stakeholders.
  • Analyze historic production data to develop agency incentive programs that drive business to meet company goals.
  • Redesigned external company reporting using SQL and Excel to more efficiently review performance of multiple offices of large agency group partners.
  • Produce ad-hoc reporting using SQL, PowerBI and Excel for various internal and external stakeholders.

Marketing Representative

Auto-Owners Insurance Company
10.2018 - 01.2023
  • Developed and communicated marketing plans to agents to grow the territories book of business.
  • Analyzed agency production reports to ensure goals were being met and strategize corrective actions if they were not.
  • Conducted agency training on company products and processes.
  • Improved territory's ranking in the company for life insurance production from #47 to #8.


Marketing Coordinator

Auto-Owners Insurance Company
10.2016 - 10.2018

- Developed corporate level marketing strategies.

- Managed quarterly newsletter distributed to internal field marketing teams.

- Utilized Excel to develop internal reporting.

- Created and conducted training for internal field marketing teams.

Underwriter

Auto-Owners Insurance Company
12.2011 - 10.2016
  • Evaluated applications to determine insurance coverage and appropriate risk classifications.
  • Collaborated with other professionals to develop innovative underwriting solutions.
  • Met with customers, agents and brokers to negotiate coverage, price, and service delivery.
  • Applied effective time management techniques to meet tight deadlines.

Education

Bachelor of Science - Statistics

Central Michigan University
Mount Pleasant, MI
05-2011

Skills

  • Skilled in Microsoft SQL Server
  • Proficient in visual data analysis
  • Advanced Microsoft Excel skills
  • Data formatting
  • Strong written communication skills
  • Experienced with Microsoft Power BI
  • Analytical thinking

Certification

  • Associate in Insurance Data Analytics (AIDA), The Institutes - December 2024
  • Chartered Financial Consultant (ChFC), The American College of Financial Services, March 2022
  • Chartered Property Casualty Underwriter (CPCU), The Institutes, September 2015


Timeline

Agency Relations Specialist

Auto-Owners Insurance Company
01.2023 - Current

Marketing Representative

Auto-Owners Insurance Company
10.2018 - 01.2023

Marketing Coordinator

Auto-Owners Insurance Company
10.2016 - 10.2018

Underwriter

Auto-Owners Insurance Company
12.2011 - 10.2016

Bachelor of Science - Statistics

Central Michigan University
Matt Richardson