Hi, I’m
Matthew Tochtenhagen
San Diego,California
Summary
Dynamic Community Engagement Account Manager at ViiV Healthcare with a proven track record in fostering partnerships and delivering impactful patient education programs. Skilled in collaboration and data analytics, I excel at enhancing healthcare delivery and optimizing engagement strategies, driving significant improvements in patient outcomes and community support initiatives.
Overview
9
years of professional experience
1
Certificate
Work History
ViiV HealthcareSouth Florida
Community Engagement Account Manager (CEAM)
09.2021 - 02.2025
Job overview
- Established partnerships with advocacy organizations, delivering over 100 educational programs for HIV PrEP.
- Facilitated live patient education events, including branded presentations and resource distribution.
- Developed strategic plans for product launches and enhanced client engagement.
- Synthesized insights from patients, caregivers, and advocacy partners to guide marketing strategies.
- Mentored new team members on compliant, community-centered engagement best practices.
- Utilized data analytics to identify influential KOLs and DOLs in relevant therapeutic areas.
- Assessed potential partners based on reach, relevance, and alignment with brand values.
- Maintained communication through scientific exchange and collaborative educational initiatives.
Syneos Health Clinical Solutions
Director of Public Health
01.2018 - 09.2021
Job overview
- Collaborated with advocacy groups to develop and implement national educational resources and presentations.
- Established strategic partnerships to improve access to new therapies and support regional resource distribution.
- Spearheaded multi-stakeholder research projects aimed at enhancing patient outcomes through implementation science.
- Partnered with national organizations and community groups to design and evaluate research initiatives addressing barriers to care.
- Enabled cross-functional collaboration, aligning research objectives with patient needs and organizational goals.
- Oversaw project execution, conducted data analysis, and disseminated findings to inform policy formulation.
- Promoted integration of evidence-based interventions into clinical settings through education and advocacy.
- Evaluated project performance and identified improvements in workflows for enhanced efficiency.
Palm Beach County Board of County CommissionersPalm Beach County
Ryan White Part A Program Lead
09.2016 - 01.2018
Job overview
- Collaborated with advocacy groups to address treatment access gaps and promote patient empowerment in public health initiatives.
- Managed program budgets and diverse funding streams for community health projects.
- Designed and implemented research initiatives to analyze patient, caregiver, and advocacy networks in targeted communities.
- Utilized network analysis methodologies to identify key influencers and information flow within support systems.
- Partnered with national and local entities to gather and interpret data, ensuring actionable insights for community needs.
- Applied findings to enhance engagement strategies and strengthen partnerships for patient education programs.
Metro Wellness and Community Centers
CDC High Impact Prevention Program Director
09.2015 - 09.2016
Job overview
- Directed planning and implementation of federally funded prevention programs for high-risk populations.
- Established partnerships with advocacy organizations, healthcare providers, and community stakeholders to enhance program effectiveness.
- Ensured compliance with regulatory standards while managing program budgets for optimal resource allocation.
- Oversaw execution of evidence-based interventions and outreach activities to improve public health outcomes.
- Monitored program performance, analyzed data, and reported findings for continuous improvement.
- Coordinated training sessions for staff and volunteers to strengthen service delivery.
- Facilitated workshops promoting health education and awareness initiatives in communities.
- Developed and implemented policies and procedures to ensure program compliance and operational efficiency.
Education
Boston UniversityBoston, MA
Master of Science from Health Communication
10-2026
Southern New Hampshire UniversityManchester, NH
Master of Science from Health Care Administration
06-2017
University of Colorado BoulderBoulder, CO
Bachelor of Arts from Sociology
05-2012
Skills
- Collaboration and communication
- Patient education and support
- Presentation skills and documentation
- Cross-functional teamwork
- Compliance and regulatory standards
- Adverse event reporting
- Budget management strategies
- Virtual education platforms expertise
- CRM systems proficiency
- Microsoft Office Suite mastery
- Interpersonal skills development
Certification
- Certified National Pharmaceutical Sales Representative
National Association of Pharmaceutical Sales Representatives
Issued April 2021 - Certified Six Sigma Green Belt (CSSGB).
Villanova University
Issued Nov 2017
Timeline
Community Engagement Account Manager (CEAM)
ViiV Healthcare
09.2021 - 02.2025
Director of Public Health
Syneos Health Clinical Solutions
01.2018 - 09.2021
Ryan White Part A Program Lead
Palm Beach County Board of County Commissioners
09.2016 - 01.2018
CDC High Impact Prevention Program Director
Metro Wellness and Community Centers
09.2015 - 09.2016
Boston University
Master of Science from Health Communication
Southern New Hampshire University
Master of Science from Health Care Administration
University of Colorado Boulder
Bachelor of Arts from Sociology