Matt Walker
Houston,TX
Summary
Positive and upbeat sales professional and people-person with 20 years of related experience. Skilled in merchandising products and organizing inventory. Effortlessly assist customers to complete purchases and build individual loyalty to the brand.
Overview
13
13
years of professional experience
Work History
Retail Sales Associate
Conn's Home Plus
10.2023 - 09.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Front End Associate
Kroger
03.2022 - 06.2023
- Greeted customers and courteously responded to questions to improve engagement and boost customer service ratings 100% as measured by Mystery Shoppers.
- Maintained high customer satisfaction levels by going extra mile to personalize service.
- Introduced promotions and opportunities to increase customer traffic.
Shop Procurement Manager
Concierge Collision
01.2018 - 01.2021
- Fostered vendor relations and management processes by identifying and maintaining direct contact with suppliers.
- Negotiated price reductions with key suppliers, resulting in cost savings across organization.
- Processed purchase orders and supply requisitions submitted by department personnel.
Project Manager
Secure Roofing
01.2016 - 01.2018
- Met with potential clients to evaluate needs and communicate service offerings.
- Established goals and timelines to successfully implement action plans and saw them through to execution.
- Educated customer on features and benefits of products and provided demonstrations.
Internet Sales Manager
Planet Ford
01.2012 - 01.2015
- Generated quotes for customers and helped close sales with strong communication and consultative abilities.
- Connected with prospects unable to attend appointments to successfully recapture interest.
- Updated online product inventory with amounts, prices, descriptions, and photographs.
- Tracked sold vehicles and identified trends to improve sales strategies.
Education
High School Diploma -
North Harris County College
Houston, TXSkills
- Sales and marketing
- Customer service
- Problem-solving
- Inventory tracking
Timeline
Retail Sales Associate
Conn's Home Plus
10.2023 - 09.2024
Front End Associate
Kroger
03.2022 - 06.2023
Shop Procurement Manager
Concierge Collision
01.2018 - 01.2021
Project Manager
Secure Roofing
01.2016 - 01.2018
Internet Sales Manager
Planet Ford
01.2012 - 01.2015
High School Diploma -
North Harris County College
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