Summary
Overview
Work History
Education
Skills
Timeline
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Matt Williams

Babcock Ranch

Summary

Versatile and results-driven event and operations professional with over 4 years of experience planning, coordinating, and executing high-impact live events and logistics. Expertise in cross-functional collaboration, vendor and partner communication, staff management, merchandising logistics, and customer support. Adept at managing live productions under pressure, coordinating onsite execution, maintaining expense tracking, and streamlining post-event reporting. Proven track record of driving operational efficiency and delivering exceptional event experiences in fast-paced, high-stakes environments.

Overview

8
8
years of professional experience

Work History

Creator Acquisition and Stream Manager

Rokfin
11.2024 - Current
  • Led all aspects of live event planning and execution, including site prep, equipment deployment, staffing, merchandise coordination, and onsite streaming for national tournaments.
  • Conducted software testing (BoutBoard, ScoreKeeper), managed troubleshooting, and collaborated with engineers on urgent fixes for seamless live operations.
  • Served as primary contact for creators, vendors, and internal teams; led planning calls, built run-of-show documents, and maintained ongoing communication throughout event lifecycle.
  • Managed creator-facing support systems and helped launch the Rokfin Help Center, improving user experience and reducing support volume.
  • Coordinated with finance and HR to process payroll, issue payouts, and support creator onboarding, acting as liaison with recruiting and support vendors as needed.
  • Analyzed AWS, Mux, and platform usage data to inform budget planning, forecast expenses, and control event costs.
  • Worked closely with marketing to launch segmented outreach campaigns and creator promotions in advance of major events.
  • Directed staff during live streams and event coverage, ensuring brand alignment, excellent service, and successful delivery of streaming infrastructure.
  • Facilitated clear communication between design team members, ensuring project goals were met on time and within budget constraints.
  • Demonstrated exceptional attention to detail and problem-solving abilities in the face of complex design challenges, resulting in high-quality outcomes.

Marketing Coordinator (Contract)

Rokfin
08.2020 - 11.2024
  • Supported cross-platform digital campaigns tied to scheduled live events; created digital marketing assets, coordinated timelines, and tracked performance metrics.
  • Provided real-time tech and event support during live broadcasts; solved technical problems under pressure and worked directly with content teams to ensure successful show execution.
  • Worked with partner organizations and creators to coordinate appearances, timelines, and event logistics for in-person and virtual activations.
  • Recruited and onboarded high-profile creators across verticals, fostering long-term relationships and platform growth.
  • Maintained detailed reporting across multiple departments (marketing, operations, customer success), delivering post-event data summaries and support reviews.
  • Developed visually engaging marketing materials to support product launches and promotions.

Delivery Driver

CD Tile and Stone
06.2018 - 06.2020
  • Coordinated delivery routes and schedules for commercial and residential job sites; maintained on-time rates and logistics documentation.
  • Ensured safe and accurate transport of high-value and hazardous materials (Hazmat certified).
  • Communicated regularly with warehouse and site managers to accommodate last-minute changes and streamline fulfillment processes.
  • Verified order accuracy against invoices and delivery documentation, reducing errors and ensuring high levels of customer satisfaction.
  • Strategically planned daily delivery routes using GPS and local traffic insights to maximize efficiency and reduce fuel costs.
  • Provided professional, courteous service at every client interaction, reinforcing the company’s reputation for reliability and trustworthiness in the construction supply industry.

Delivery Driver

FedEx
09.2017 - 06.2018
  • Operated independently in a fast-paced, deadline-driven environment to meet or exceed daily delivery quotas across residential and commercial routes.
  • Loaded, organized, and delivered a high volume of packages with a focus on safety, accuracy, and time efficiency—maintaining a 100% on-time delivery rate.
  • Ensured packages were handled with care and delivered in optimal condition, adhering to FedEx protocols and customer satisfaction standards.
  • Strategically planned and adjusted delivery routes in real time to avoid delays, reduce fuel consumption, and improve delivery windows.
  • Maintained consistent communication with dispatch teams to manage route changes, special delivery instructions, and time-sensitive requests.
  • Demonstrated excellent customer service during each delivery interaction, contributing to positive brand representation and repeat business.

Education

Bachelor of Arts - Marketing

Rasmussen College
05-2017

Skills

  • Event Planning & Execution
  • Vendor & Client Communication
  • Live Stream & Production Support
  • Budget & Expense Forecasting
  • Customer Experience & Support Systems
  • Merchandising Logistics & Order Fulfillment

Timeline

Creator Acquisition and Stream Manager

Rokfin
11.2024 - Current

Marketing Coordinator (Contract)

Rokfin
08.2020 - 11.2024

Delivery Driver

CD Tile and Stone
06.2018 - 06.2020

Delivery Driver

FedEx
09.2017 - 06.2018

Bachelor of Arts - Marketing

Rasmussen College

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Matt Williams