Mortgage Banker acutely focused on customer service and network building. Promptly develops vital relationships needed to operate as an effective Originator.
Overview
20
20
years of professional experience
Work History
Mortgage Loan Officer
American Pacific Mortgage Corporation
Austintown, OH
09.2025 - Current
Evaluated loan applications to determine borrower eligibility and creditworthiness.
Processed documentation for approvals, ensuring accuracy and completeness consistently.
Developed strong relationships with clients to enhance customer satisfaction and trust.
Loan Officer
ALCOVA Mortgage
Austintown, oh
09.2024 - 09.2025
Conducted credit assessments to determine borrower eligibility and risk levels.
Assisted clients in understanding loan options and terms available.
Provided outstanding customer service throughout the loan approval process.
Loan Officer
PrimeLending
Warren, OH
02.2023 - 09.2024
Evaluated loan applications for compliance with policies and guidelines.
Assisted clients in understanding loan options and terms available.
VP of Mortgage Lending
Guaranteed Rate
Warren, OH
07.2020 - 02.2023
Developed and maintained relationships with local real estate agents.
Helped clients fill out loan applications and find ideal loan options.
Reviewed credit histories from applicants and determined feasibility of granting requested loans.
Gathered client debt, credit and income information to determine loan eligibility.
Listened carefully to customer and swiftly resolved concerns by taking appropriate action.
Loan Originator
Fairway Independent Mortgage
Stow, OH
08.2017 - 06.2020
Gathered information such as borrower credit reports and other information to pre-qualify clients and offer pricing information.
Negotiated loan terms and conditions with customers.
Met with borrowers to discuss needs and promoted financial products and services.
Assessed financial data, including assets, income and debts to determine client financial standing and liability risk.
Collaborated with external contacts such as realtors and internal teammates to progress and close transactions.
Monitored loan status and communicated updates with customers.
Guided clients through loan application initiation and filing.
Educated customers on variety of loan products and available credit options to promote valuable decision-making.
Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Mortgage Loan Originator
Cross Country Mortgage
Brecksville, OH
07.2016 - 08.2017
Monitored loan serving agreements and loan covenants to ensure compliance.
Developed and maintained relationships with local real estate agents.
Educated customers on variety of loan products and available credit options to promote valuable decision-making.
Determined appropriate rate locksm, issuance of disclosures, and any re-disclosures if necessary
Managed a team of two Loan officer Assistance
Mortgage Originator
Union Home Mortgage
Strongsville, OH
09.2010 - 07.2016
100% Referral Generated Mortgage Originator
Developed close relationships with area realtors to boost referral network.
Insure exceptional client experience by overseeing loan process from origination to closing
Research and present multiple loan options for potential borrowers.
Actively follow-up with prospects and hot leads.
Gather documentation with all pre-approvals
Real Estate Agent
Eaton Group - GMAC Realty
Warren, Oh
01.2006 - 10.2012
Licensed
Ohio Real Estate Agent
Gather
clients criteria and search the MLS for the clients home
Market sellers homes to Obtain “SOLD” sign
Maintain
all required documentation for the purchase or selling of properties
Sold
over $1,000,000 in first year
Education
MBA - Business Management
Webster University
2013
Bachelor of Arts - Accounting/Business Management
Hiram
2001
Skills
Developed and maintained successful relationship with business referral sources
Encompass 360
Honest and ethical
First time buyer Speciality
Goal-oriented
Successfully led two Loan Partners in daily activities including but not limited to pre-approvals & conditions
Establish Marketing plan to build relationship with Realtors and clientele
Accomplishments
Sales
.
Developed relationships with new customers and agents
Maintained market techniques during the change of tide