Matheau A Brown

• Improved customer satisfaction by addressing and resolving complaints promptly.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Developed strong working relationships with staff, fostering a positive work environment.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.

• Safeguarded the environment from potential hazards associated with improper valve handling or disposal through strict adherence to environmental regulations.
• Increased equipment lifespan through implementation of comprehensive preventative maintenance programs tailored to each specific valve type.
• Reduced downtime by performing timely maintenance on valves, ensuring smooth operations and minimizing production delays.
• Contributed to continuous improvement initiatives by providing valuable input based on hands-on experience with various valve systems and their corresponding challenges.

• Trained personnel in proper sampling techniques, raw materials testing protocols and finished product inspection and testing strategies.
• Analyzed root causes of defects by conducting thorough investigations into each issue reported by customers or during internal inspections.
• Advocated for a culture of continuous improvement within the organization by sharing best practices and promoting open dialogue among team members about potential enhancements to current workflows.
• Enhanced product quality by implementing rigorous inspection processes and protocols.

Had all qualifications within department

• Promoted a safe work environment by adhering to company safety policies and procedures at all times during pipefitting operations.
• Supported fellow team members in their tasks, fostering a collaborative work environment that prioritized both safety and efficiency.
• Followed safe work practices, which included fall protection and personal protective equipment.
• Fabricated pipe sections and components to specification using cutting, threading and welding equipment.

• Inspected, overhauled, and tested countless pieces of gear to include pumps, hose and tube assemblies, and support equipment. I have supervised work center resulting in a higher success rate. Trained multiple groups of personal to perform job above standards. I was accountable for saftey and hazmat programs which resulted in 0 discrepencies during audits. All work and success has resulted in reward for fast manufacturing and testing of hose and tubes.