Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mattea Fiegen

Garretson,SD

Summary

Experienced with managing administrative duties and customer service. Utilizes strong organizational skills to maintain efficiency and order. Track record of effective communication and teamwork in dynamic environments.

Overview

6
6
years of professional experience

Work History

Desk Assistant

USD Wellness Center
08.2021 - Current
  • Provided exceptional customer service, addressing inquiries promptly and professionally.
  • Managed incoming calls and directed them to appropriate departments for timely resolutions.

Assurance Intern

RSM
06.2025 - 08.2025
  • Developed strong working relationships with clients through consistent professionalism, demonstrating trustworthiness and competence.
  • Streamlined data gathering processes through efficient organization skills, reducing time spent on administrative tasks.
  • Utilized technology tools such as Excel or audit software proficiently when analyzing large datasets or preparing work papers.

Tax Intern

Eide Bailly
01.2025 - 03.2025
  • Worked closely with team members to complete tasks efficiently under tight time constraints during peak periods of high workload demands.
  • Utilized tax-related software such as CCH Axcess Tax to prepare and process returns and research tax matters.
  • Prepared workpapers, reconciliations, and schedules for efficient review by supervisors or managers.

Administrative Assistant

Western Housing
01.2020 - 08.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

Resident Assistant

USD Housing
08.2022 - 05.2023
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
  • Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.

Education

Master of Accountancy - Accounting

University of South Dakota
Vermillion, SD
05-2026

BBA - Accounting

University of South Dakota
Vermillion, SD
12-2024

Skills

  • Tax preparation
  • Organizational growth
  • Collaborative mindset
  • Analytical reasoning
  • Time management expertise
  • Continuous learning mindset

Timeline

Assurance Intern

RSM
06.2025 - 08.2025

Tax Intern

Eide Bailly
01.2025 - 03.2025

Resident Assistant

USD Housing
08.2022 - 05.2023

Desk Assistant

USD Wellness Center
08.2021 - Current

Administrative Assistant

Western Housing
01.2020 - 08.2024

Master of Accountancy - Accounting

University of South Dakota

BBA - Accounting

University of South Dakota

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