Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Matteo Franchi

Oxford,WI

Summary

At Quassy Amusement Park, I excelled in enhancing guest satisfaction and safety, leveraging my mechanical aptitude and empathy. My proactive approach in emergency situations and efficient ride operation significantly improved operational efficiency. Skilled in safety procedures and active listening, I consistently ensured a memorable and secure experience for all visitors.

Overview

Work History

Amusement Ride Operator

Quassy Amusement Park
06.2023 - 09.2023
  • Ensured compliance with state regulations by documenting routine safety checks accurately before each shift start time.
  • Delivered informative pre-ride spiels to guests, setting clear expectations and enhancing their overall experience.
  • Maintained a clean and organized work area, contributing to a positive atmosphere for both guests and coworkers.
  • Enhanced guest experience by efficiently operating amusement rides and ensuring safety protocols were followed.
  • Maximized rider capacity per cycle through effective grouping strategies based on height restrictions while maintaining safety standards.
  • Collaborated with maintenance staff to address ride malfunctions in a timely manner, minimizing downtime and maintaining guest satisfaction.
  • Increased overall operational efficiency by consistently adhering to scheduled break times and promptly reporting back to duty as required.
  • Demonstrated proper use of safety harnesses and other safety equipment.
  • Operated variety of amusement park rides and monitored passenger safety and comfort.
  • Monitored guests and enforced rules, maintaining safety for visitors and staff.
  • Handled emergency situations calmly, following established protocols to ensure guest safety at all times.

Education

Computer And Information Systems

Southern Connecticut State University
New Haven, CT
05-2027

Skills

  • Emergency evacuation procedures
  • Height tolerance
  • Safety procedures expertise
  • Mechanical aptitude
  • Patience and empathy
  • Basic math proficiency
  • Positive attitude
  • Strong work ethic
  • Active listening

Accomplishments

Nominated for the Kennedy Center American College Theater Festival and received the Irene Ryan acting scholarship.

Languages

Italian
Limited Working

Timeline

Amusement Ride Operator

Quassy Amusement Park
06.2023 - 09.2023

Computer And Information Systems

Southern Connecticut State University
Matteo Franchi