Matteo Rosales
Saddle Brook
Summary
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Highly
service-minded and professional with customers and employees alike and always
Eager to learn and motivated to try new things.
Great at multi-tasking with a high work ethic, especially when tasked with hitting a goal.
Overview
7
7
years of professional experience
Work History
Omni-BOPIC Representative
Bjs Wholesales Club
07.2023 - Current
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Trained several team members to perform the job, which consists of shopping and delivering, quickly and efficiently.
Assistant Project Manager
RSM Maintenance
10.2021 - 09.2022
- Developed and maintained project documentation for reliable records.
- Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
- Delivered friendly service on a professional and personal level for clients.
- Updated customers and senior leaders on progress and roadblocks.
Sales Associate
Music And Arts Center
07.2017 - 10.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Moved heavy objects and stock items in order to provide for customers.
Education
Bachelor Of Business Administration - Business
Bergen Community College
Paramus, NJSkills
- Material Handling Equipment
- Project Development
- Project Management
- Client Relationships
- Shift Coverage
- Communication and Conversation
- Task Prioritization
- Dedication and Commitment
Timeline
Omni-BOPIC Representative
Bjs Wholesales Club
07.2023 - Current
Assistant Project Manager
RSM Maintenance
10.2021 - 09.2022
Sales Associate
Music And Arts Center
07.2017 - 10.2018
Bachelor Of Business Administration - Business
Bergen Community College