Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew "Cole" Barnhill

Lubbock,Texas

Summary


Qualified customer service associate with solid background in sales management. Successfully led teams to meet and exceed sales targets, while implementing effective strategies to boost customer satisfaction. Demonstrated strong leadership and communication skills, fostering collaborative team environment and driving consistent results.

Overview

4
4
years of professional experience

Work History

Sales Associate Manager

Next Step Trailers
08.2023 - 03.2025


  • Managed a team of sales associates, providing guidance and support to improve overall performance.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Organized product displays to attract potential buyers and increase sales conversions.
  • Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.

Sales Associate

Llano Estacado Cattle Co.
02.2021 - 04.2023
  • Handed all inbound calls and emails regarding new sales as well as resolving customer issues.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Agriculture And Applied Economics - Agricultural Economics

Texas Tech University
Lubbock, TX
05-2022

Skills

  • Customer service
  • Data entry
  • Critical thinking
  • Problem resolution
  • Computer proficiency
  • Complaint handling
  • Call management
  • Prioritization

Timeline

Sales Associate Manager

Next Step Trailers
08.2023 - 03.2025

Sales Associate

Llano Estacado Cattle Co.
02.2021 - 04.2023

Agriculture And Applied Economics - Agricultural Economics

Texas Tech University

Similar Profiles

CREATE PROFILE
Matthew "Cole" Barnhill