Matthew A. Arias
Kissimmee,FL
Overview
7
7
years of professional experience
1
1
Certification
Work History
Events Traveling Installer and Coordinator / Counter Measure Technician
GXC Inc.
08.2024 - Current
- Plan, coordinate, and execute events from initial concept through completion, ensuring smooth operations and guest satisfaction.
- Manage event coordination, including but not limited to; Superbowl events, NASCAR, EDC and MLB. Scheduling, staffing, equipment setup, and breakdown.
- Serve as point of contact for client, vendors, and on-site teams to ensure clear communication and timely execution.
- Oversee on-site operations, quickly resolving issues to maintain event flow and safety standards.
- Test, install and maintain metal detectors and security scanning equipment to ensure optimal performance and compliance with safety standards.
- Perform preventative maintenance and troubleshooting on screening systems and scanners to minimize downtime.
- Coordinate and supported security operations for traveling events, including equipment organization, setup, and teardown.
- Train, supervise, and mentor new employees on equipment operation, installation, safety protocols, and event procedures.
Security Officer
Walt Disney World
08.2022 - 10.2024
- Greet guests professionally and courteously, fostering a welcoming environment while prioritizing safety and security.
- Conduct daily monitoring and patrols of buildings, grounds, and work sites.
- Patrol premises using company vehicles, bicycles, and on foot to ensure safety compliance and incident prevention.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Reported suspicious activities and persons to law enforcement.
Security Officer
AdventHealth Kissimmee
07.2021 - 06.2022
- Secured restricted areas to prevent unauthorized access.
- Patrolled and monitored industrial and commercial facilities to deter intrusion and ensure safety.
- Enforced company policies, safety procedures, and post orders in accordance with established protocols.
- Protected personnel and property through routine inspections, surveillance monitoring, and regular patrols.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Guest Relation Specialist
Concierge All Guest Services
02.2019 - 09.2020
- Provided personalized guest services to meet individual needs and enhance overall guest satisfaction and brand loyalty.
- Maintained and updated the concierge reference book to ensure accurate and current visitor information.
- Delivered discreet, high-level service to VIPs and celebrity guests, demonstrating professionalism and respect for privacy.
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
- Sold, printed, and issued tickets to guests.
Education
H.S. Diploma -
Cypress Creek High School
Orlando, FL05.2017
Some College (No Degree) - Studied Criminal Justice
Valencia College
Orlando, FLSkills
- Microsoft Office
- Outlook
- Google Internet
- 25wpm
- Equipment installation
- Equipment calibration
- Worksite safety and maintenance
Certification
- CPR/AED Certified – American Heart Association
- IHASS Certified
- CPI Certified
- Firearm Certification
Languages
English
Timeline
Events Traveling Installer and Coordinator / Counter Measure Technician
GXC Inc.
08.2024 - Current
Security Officer
Walt Disney World
08.2022 - 10.2024
Security Officer
AdventHealth Kissimmee
07.2021 - 06.2022
Guest Relation Specialist
Concierge All Guest Services
02.2019 - 09.2020
H.S. Diploma -
Cypress Creek High School
Some College (No Degree) - Studied Criminal Justice
Valencia College