Matthew Aaron
Chester,Virginia
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
15
15
years of professional experience
Work History
Stagehand
NStages
Chester, VA
- Stored, loaded and unloaded set pieces and technical equipment for daily performances.
- Assisted in all technical and practical effect setup for [Type] performances and broke down all equipment at close of each show.
- Worked with stage technicians set up and calibrate lighting, microphones and recording equipment.
- Worked with team of [Number] to put all props and set pieces in place and supervised prop movements at correct times during performances.
Sales Associate
N3 Vapor
Kill Devil Hills, NC
09.2022 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Associate
Island Dyes
Kill Devil Hills, NC
02.2018 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Owner, Graphics Designer
Backbone Digital Graphics
Kill Devil Hills, NC
02.2017 - 05.2021
- Managed day-to-day business operations.
- Founded and managed [Type] business, growing revenue to $[Amount] in first year.
Assistant Manager, Junior Vice President
Tortoise And The Hair Comics & Games
Kill Devil Hills, NC
05.2017 - 10.2018
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Sales Associate
Dollar Tree
Kill Devil Hills, NC
04.2015 - 10.2017
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
Assistant Manager
Earth 383 Comics
Kill Devil Hills, NC
05.2015 - 05.2017
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Education
High School Diploma -
Colonial Heights High School
Colonial Heights, VA06.2009
Skills
- Stage Setup
- Team Goals
- Prop Management
- Set Construction
- Video Conferencing
- Till Counting
- Sales Expertise
- Cash Drawer Management
- Credit and Cash Transactions
- Identification Checks
- Wide knowledge of most smoke shop merchandise
Timeline
Sales Associate
N3 Vapor
09.2022 - 12.2022
Sales Associate
Island Dyes
02.2018 - 08.2022
Assistant Manager, Junior Vice President
Tortoise And The Hair Comics & Games
05.2017 - 10.2018
Owner, Graphics Designer
Backbone Digital Graphics
02.2017 - 05.2021
Assistant Manager
Earth 383 Comics
05.2015 - 05.2017
Sales Associate
Dollar Tree
04.2015 - 10.2017
Stagehand
NStages
High School Diploma -
Colonial Heights High School