Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Matthew Adams

Salt Lake City

Summary

Experienced Automotive/Diesel Service Technician with expertise and passion for troubleshooting and resolving issues in complex mechanical and electrical systems. Dedicated to staying current with industry advancements and using cutting-edge diagnostic tools to provide top-notch service. Proven track record of exceeding customer expectations through attention to detail and commitment to quality workmanship. Adept at working efficiently in fast-paced environments with a high level of professionalism and integrity.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Field Service Technician

Metro Group
02.2024 - Current
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Operated hand tools and power equipment according to company safety procedures.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Followed safety procedures to avoid injuries in field.
  • Managed on-site and off-site installation, repair, maintenance, and test tasks.
  • Enhanced workplace safety by conducting regular inspections and identifying potential hazards.

Shop Manager/Field Tech/Shop Tech

Salt Lake Excavating
08.2021 - Current
  • Coordinated and allocated shop workload effectively
  • Order and organize part
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Removed worn or faulty components for replacement or repair.
  • Troubleshot equipment malfunctions utilizing diagnostic tools and technical manuals.
  • Replaced defective wiring systems, hydraulics, and braking systems to return machines to service.
  • Maintained meticulous records of all repair work that was made to machines and equipment.
  • Read and understood technical drawings, schematics, and manuals in order to make accurate updates.
  • Performed routine maintenance and repairs on heavy equipment such as bulldozers and backhoes.

Shop Manager/Tech

Burningham Enterprises
06.2018 - 08.2021
  • Perform inspection and repair of Tractors and trailers
  • Analyze and troubleshoot engine diagnostics.
  • Repair the aftertreatment systems
  • Assign techs to jobs, Fill out work orders and inspect work after repair
  • Coordinated parts procurement and ensured timely delivery to technicians.
  • Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
  • Collaborated with other mechanics to diagnose complex issues and develop effective solutions.
  • Performed road tests after repairs to ensure vehicles met safety standards and operated at peak efficiency before returning them to customers.
  • Contributed to a safe working environment by adhering to OSHA regulations and maintaining proper use of equipment.
  • Performed routine oil changes, tire rotations, brake replacements as part of regular truck maintenance schedules; preventing costly damage or accidents due to wear-and-tear over time.
  • Expertly performed electrical system diagnostics and repairs; ensuring truck safety and reliability through proactive attention to potential issues.
  • Maintained detailed records of all repairs, services, and parts used for accurate inventory management and future reference.
  • Mentored junior mechanics in advanced diagnostic techniques and best practices for efficient repairs, fostering a positive learning environment within the workplace.
  • Conducted thorough inspections of trucks to identify necessary repairs, ensuring optimal performance and safety on the road.
  • Employed welding skills when necessary for structural repairs on chassis frames or other critical components of trucks.
  • Handled emergency roadside assistance calls for clients, providing prompt and efficient service to minimize downtime in their operations.

Lube Tech/ Lot Attendant

Subaru Superstore
03.2016 - 04.2018
  • Perform basic PM inspections
  • Coordinated and preserved neatness of car display area.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Kept shop areas neat, clean, and free of safety hazards.
  • Greeted customers and answered questions about oil changes and other services.
  • Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
  • Optimized workflow efficiency by proactively addressing minor issues before they escalated into costly repairs for clients.
  • Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.

CNC Machinist/Shop Assistant

Kairos Autonomi
09.2014 - 10.2016
  • Solder circuit boards and other electrical maintenance
  • Handle Hazardous Chemicals
  • Improved accuracy in part production by utilizing precise measurement tools and calibrating machines accordingly.
  • Operated band saws, CNC mills, and lathes in machine shop.
  • Expanded skill set under machinist mentorship, learning advanced techniques for improved job performance.
  • Assisted in the achievement of production goals through consistent focus on quality control measures.
  • Trained and coached new team members on proper machine set-up procedures.
  • Assembled components with minimal supervision, exceeding expected project milestones.

Education

Associate of Occupational Studies Degree - Automotive, Diesel and Industrial Technology

Universal Technical Institute (UTI)
Avondale, Arizona
04.2018

High School -

Hillcrest High School
Midvale, Utah
06.2016

Skills

  • Problem-solving
  • Positive attitude
  • Troubleshooting and repair
  • Field repairs
  • Customer service
  • Technical troubleshooting
  • Teamwork and coordination
  • Mechanical aptitude
  • Power tools operation
  • Repair and installation
  • Heavy lifting
  • Installation and maintenance
  • Electrical troubleshooting
  • Schematic interpretation
  • Multimeter usage
  • Safety assessment
  • Work orders

Certification

EPA Certified Section 609

MSHA certificate

First Aid/CPR

Sennebogen factory training level 2

State inspection certification

Awards

UTI Excellent, UTI Director's Honor List

Timeline

Field Service Technician

Metro Group
02.2024 - Current

Shop Manager/Field Tech/Shop Tech

Salt Lake Excavating
08.2021 - Current

Shop Manager/Tech

Burningham Enterprises
06.2018 - 08.2021

Lube Tech/ Lot Attendant

Subaru Superstore
03.2016 - 04.2018

CNC Machinist/Shop Assistant

Kairos Autonomi
09.2014 - 10.2016

Associate of Occupational Studies Degree - Automotive, Diesel and Industrial Technology

Universal Technical Institute (UTI)

High School -

Hillcrest High School

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Matthew Adams