Matthew Alfaro
Little Elm,TX
Summary
Seasoned Management Leader adept at learning new information quickly to maximize performance. Hardworking and reliable team player dedicated to business success. Offering 4+ years of experience and company-oriented mindset.
Overview
8
8
years of professional experience
Work History
Management Trainee, Assistant Store Manager
Car Toys
07.2021 - Current
- Proven track record as profitable and friendly salesman, team leader
- Consistently in the top 25% of sales producers after first 4 months tenured
- Keyholder and store closer at company since December 2021
- Knowledge and expertise in almost any 12V vehicle situation
- Handled inventory of over 500-part items, over 1000 individual parts
- Operate POS system and handle all inventory for Hurst location with no major stock losses under my supervision, throughout 6 months
- Responsible for any customer warranty claims, returning product under manufacturer warranty for repair
- Resolve customer service issues and maintain customer satisfaction.
Lead Server
La Cima Tex Mex Restaurant
10.2019 - 03.2021
- Consistently offer the best service in a timely and efficient manner
- Offer food recommendations and know all daily specials
- Bartend during morning shifts
- Occasionally light certain dishes on fire
- Offer product suggestions to customers based on budget and quality, including but not limited to sound systems, tires and wheels, lift kits, and security systems.
Day Laborer
North Rock Construction LLC
05.2016 - 05.2018
- Dig ditches to assist in concrete pouring
- Help lay concrete, remain OSHA certified
- Responsible for transporting necessary materials to worksites.
Education
General Studies -
Aubrey High School
Aubrey, Texas01.2017
Skills
- Ability to consistently assist customers with questions as well as being a very confident speaker in the face of sudden questioning
- Fast learner, dependable worker, team player with the ability to think outside the box and come up with creative solutions to complex problems
- Passionate about the work I do and taking pride in my own standards, willing to put forth the effort in competitive sales environments
- Capable of bringing customer service issues to a happy resolve, always been required to handle the majority of customer service issues at any location, adept at finding common ground
- Negotiation and sales tactics
- Tenacious learner and enjoys mastering my craft, always a huge advocate of strong leadership and I embody that mindset in my work
- Natural leader, coworkers often look to me for solutions and I am always eager to offer my skillset, or ideas to lend a hand
Timeline
Management Trainee, Assistant Store Manager
Car Toys
07.2021 - Current
Lead Server
La Cima Tex Mex Restaurant
10.2019 - 03.2021
Day Laborer
North Rock Construction LLC
05.2016 - 05.2018
General Studies -
Aubrey High School
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