Matthew Apata
Houston,Texas
Summary
Motivated entry-level Linux systems administrator with hands-on experience in AWS cloud technologies as a Certified Cloud Practitioner. Driven IT professional with a proven track record at Insight Tech Consulting Group, excelling in cloud infrastructure improvements and Linux system management. Demonstrates expertise in AWS and exceptional problem-solving abilities, ensuring operational excellence and enhanced customer engagement. Achieved significant downtime reduction, showcasing a blend of technical prowess and collaborative skills. At least 4 years of experience working with Ubuntu, CentOS, & Docker.
Overview
4
4
years of professional experience
Work History
Associate
Home Depot
Katy, Texas
02.2024 - Current
- Provide friendly and fast services by seeking out customers to assess their needs and aid
- Provide friendly services to customers by answering questions about the layout of the store
- Provide excellent customer service and ensure transactions are handled quickly and accurately
- They may also ask questions about and be acknowledgeable about loyalty programs
IT Support Specialist
Insight Tech Consulting Group
Houston, Texas
04.2022 - Current
- Looking for ways to improve operations within the company to digitize common tasks
- Designing, building, maintaining internal cloud applications for the organization
- Transferring data and internal processes to cloud architecture
- Keeping data leakage and downtime to an absolute minimum
- Keeping up to date on best practices in cloud computing and making improvements to the cloud infrastructure of their company or organization
- Communicating with internal teams, like Sales, Operations, and IT
- Communicate with stakeholders and build applications to meet project needs
- Creating and managing AWS Instances
- Fine-tuning and configuring various cloud infrastructures
- Performing services such as kernel patching, errata patching, and software upgrades
- Maintaining access control, as well as the integrity of data, throughout the platform of the AWS application
- Effectively monitoring performance degree and its availability
Linux Technical Support
F Planet Healthcare LLC
Houston, Texas
08.2020 - 04.2022
- Monitored system infrastructure against zero downtime, performed periodic backups, and troubleshooted failures
- User/group administration, file/directory security, documents resources, monitor for any behavior modifications and intrusion
- Managed, supported, and maintained Linux installed systems
- Installed, upgraded, and maintained Linux based systems
- Ensured security of systems and data
- Managed user accounts, groups, and services
- Assisted with user management, such as creating accounts for new hires and training seasoned professionals on company policies
- Worked with users to resolve account and system issues
- Provided support on all Linux applications and UNIX based applications
- Assisted with Linux server administration tasks
- Perform other related duties as assigned
- Help troubleshoot problems with Linux servers, running various versions of Linux, including Red Hat, Ubuntu and CentOS
- Engaged in continuous testing of new Linux versions and applications on an on-demand basis
- Installed and maintained servers
- Help automate server maintenance, including running scripts and automated processes
- Maintain server uptime and network performance
- Used Nagios XI to monitor overall server performance, log management and communicate log messages to appropriate teams
- Assisted with server documentation
- Ensure all administrative procedures are followed
- Documented all server incidents and outages
Education
Associate of Applied Science - Cyber Security
Texas State Technical College
Waco, TX09-2026
AWS Certified Cloud Practitioner -
04.2024
College - Computer Science
Trinity Valley JC
Athens, TX06.2022
High School -
Morton Ranch High School
05.2021
Skills
- Linux
- Windows
- AWS
- CentOS
- Redhat
- Azure
- Customer engagement
- Problem-solving
- Research
- Computer skills
- Team collaboration
- Customer interaction
- Data entry
Timeline
Associate
Home Depot
02.2024 - Current
IT Support Specialist
Insight Tech Consulting Group
04.2022 - Current
Linux Technical Support
F Planet Healthcare LLC
08.2020 - 04.2022
Associate of Applied Science - Cyber Security
Texas State Technical College
AWS Certified Cloud Practitioner -
College - Computer Science
Trinity Valley JC
High School -
Morton Ranch High School
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