Matthew Arcari
Kokomo,IN
Summary
Sales professional prepared for role requiring focus on client engagement, retention and building new business. Skilled in identifying customer needs and crafting personalized sales strategies that drive results. Experienced with client relationship management. Utilizes strategic sales techniques to identify and capitalize on opportunities. Knowledge of CRM systems and effective communication for optimal results.
Overview
4
4
years of professional experience
Work History
Inside Sales Representative
IO HVAC Controls
Indianapolis, IN
05.2026 - Current
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Used CRM software to maintain detailed contact logs and account records.
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge. Over $100,000 in sales each month since beginning the role in May of 2026.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Achieved or exceeded company-defined sales quotas.
Inside Sales Representative
Jackson Systems and Supply
Beech Grove, IN
01.2025 - 05.2026
- CDeveloped product knowledge to effectively communicate features and benefits to clients.
- Utilized CRM software to track sales leads and manage customer relationships efficiently.
- Responded promptly to customer inquiries, providing accurate information and solutions.
- Participated in regular training sessions to enhance product knowledge and sales techniques.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Consistently above KPI goals expected by management.
- Grew my book of business from $6,000 month one to over $70,000 by May of 2026.
Server
Chili's Restaurant
Franklin Indiana
01.2023 - 12.2025
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Bachelor of Arts - Business Management
Franklin College
Franklin, IN12.2024
Skills
- Outstanding Communication Skills
- Team Collaboration
- Product knowledge
- Leadership
- Relationship development
- Upselling and cross selling
- Email and phone etiquette
- CRM proficiency
Affiliations
iO HVAC Controls
Franklin College Class of 2024
Member of the Franklin College Baseball Team
Sigma Alpha Epsilon Member/Head of Recruitment
Member of the Kokomo CEO program class of 2020
Timeline
Inside Sales Representative
IO HVAC Controls
05.2026 - Current
Inside Sales Representative
Jackson Systems and Supply
01.2025 - 05.2026
Server
Chili's Restaurant
01.2023 - 12.2025
Bachelor of Arts - Business Management
Franklin College