Matthew Arogunjo
Jersey Mike's Subs
Houston,TX
2
years of professional experience
Dynamic assistant manager at Jersey Mike's Subs with a proven track record in enhancing customer satisfaction and team performance. Skilled in conflict resolution and inventory management, I successfully optimized stock levels, reducing waste while fostering a collaborative work environment. Recognized for driving sales growth through exceptional customer service and effective team leadership.
Work History
Jersey Mikes Assistant Manager
2 Years 1 Month- Assisted in inventory management, optimizing stock levels to reduce waste.
- Resolved customer inquiries and complaints, fostering a positive dining experience and loyalty.
- Conducted regular quality checks on food preparation processes
- Collaborated with management on promotional initiatives, driving increased foot traffic and sales growth.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Education
High School Diploma
- CO-ED dance
- KICKSTART KIDS
- Event fundraising scheduler for D.A.R.E
Skills
Customer service
Money handling
Team leadership
Decision-making
Problem-solving
Customer relations
Conflict resolution
Timeline
Jersey Mikes Assistant Manager
Jersey Mike's Subs
10.2024 - CurrentRead More
Westside Highschool
High School Diploma
Read More