Matthew Arogunjo
Houston,TX
Summary
Dynamic assistant manager at Jersey Mike's Subs with a proven track record in enhancing customer satisfaction and team performance. Skilled in conflict resolution and inventory management, I successfully optimized stock levels, reducing waste while fostering a collaborative work environment. Recognized for driving sales growth through exceptional customer service and effective team leadership.
Overview
2
2
years of professional experience
Work History
Jersey Mikes Assistant Manager
Jersey Mike's Subs
1635 Eldridge Pkwy Ste 500 Houston, TX 77077 Unit
10.2024 - Current
- Assisted in inventory management, optimizing stock levels to reduce waste.
- Resolved customer inquiries and complaints, fostering a positive dining experience and loyalty.
- Conducted regular quality checks on food preparation processes
- Collaborated with management on promotional initiatives, driving increased foot traffic and sales growth.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Education
High School Diploma -
Westside Highschool
14201 Briar Forest Dr Houston, TX 77077 United St06.2024
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Customer relations
- Conflict resolution
Timeline
Jersey Mikes Assistant Manager
Jersey Mike's Subs
10.2024 - Current
High School Diploma -
Westside Highschool