Matthew Baird
Boulder,CO
Summary
Detail-oriented, dedicated, and hands-on engineering student with experience in both customer-facing and operations-focused roles, including bicycle maintenance, warehouse operations, and customer service.
Overview
5
5
years of professional experience
Work History
Store Sales Specialist
REI
Boulder, Colorado
08.2024 - 02.2025
- Collaborated with a diverse team to ensure smooth daily operations, strong customer service, and a pleasant store experience during high-traffic periods.
- Processed transactions accurately using point-of-sale systems.
- Handled customer inquiries and resolved issues promptly.
Store and Warehouse Operations
Snag Delivery
Boulder, CO
01.2023 - 08.2024
- Implemented and maintained a comprehensive maintenance and service program for the delivery e-bike fleet to ensure the safety of staff members.
- Recruited, trained, and coached over 20 staff members on delivery procedures, e-bike operation, and safety requirements.
- Ensured optimal organizational efficiency by optimizing inventory management, cycle counting, and receiving/stocking management.
Head Lifeguard
Atlantic Pool Service Inc
Annandale, Virginia
06.2020 - 08.2022
- Managed pool operations as a Certified Pool Operator to ensure compliance with health and safety regulations.
- Coordinated lifeguard team duties and responsibilities and ensure smooth daily facility operation.
Education
Bachelor of Science - Mechanical Engineering
University of Colorado Boulder
Boulder, CO05-2027
Skills
- Solidworks
- Matlab
- Python
- Excel
Languages
French
Professional
Spanish
Limited
Accomplishments
- Eagle Scout
- CU Boulder Esteemed Scholars Program Scholarship Recipient
Timeline
Store Sales Specialist
REI
08.2024 - 02.2025
Store and Warehouse Operations
Snag Delivery
01.2023 - 08.2024
Head Lifeguard
Atlantic Pool Service Inc
06.2020 - 08.2022
Bachelor of Science - Mechanical Engineering
University of Colorado Boulder
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