Matthew Ballard
Sandston,VA
Summary
Dynamic professional with a proven track record at Galaxy Foods, excelling in negotiation and procurement strategies. Recognized for exceptional customer service and teamwork, I effectively optimize inventory levels while fostering strong supplier relationships. My attention to detail and time management skills drive results in fast-paced environments, ensuring operational efficiency and client satisfaction.
Overview
23
23
years of professional experience
Work History
Medical Delivery
SDS
Richmond, VA
03.2022 - 03.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
Cosmetologist Owner/operator
Salon on Central
Orlando, FL
03.2007 - 03.2021
- Provided personalized consultations to understand client needs and preferences.
- Executed a variety of haircuts, color treatments, and styling techniques.
- Maintained cleanliness and organization of workstations and equipment.
- Assisted in training new staff on salon procedures and customer service standards.
- Developed strong client relationships through consistent follow-ups and services.
- Managed inventory by tracking product usage and placing orders as needed.
- Implemented new techniques to enhance service offerings and client satisfaction.
- Conducted skin analyses to recommend appropriate skincare products for clients.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
Purchasing Manager
Galaxy Foods
Orlando, FL
06.2002 - 08.2005
- Negotiated contracts with suppliers to secure favorable terms and pricing
- Developed and managed purchasing strategies to optimize inventory levels
- Collaborated with cross-functional teams to forecast demand and align purchasing goals
- Analyzed market trends to identify cost-saving opportunities in procurement processes
- Implemented vendor evaluation criteria to enhance supplier performance and reliability
- Trained staff on compliance standards and best practices in purchasing procedures
- Led initiatives to reduce lead times and improve overall supply chain efficiency
Education
GED -
Sissonville High School
Sissonville WVaSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Attention to detail
- Time management
- Decision-making
- Organization and time management
- Verbal communication
Timeline
Medical Delivery
SDS
03.2022 - 03.2025
Cosmetologist Owner/operator
Salon on Central
03.2007 - 03.2021
Purchasing Manager
Galaxy Foods
06.2002 - 08.2005
GED -
Sissonville High School