Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Ballard

Sandston,VA

Summary

Dynamic professional with a proven track record at Galaxy Foods, excelling in negotiation and procurement strategies. Recognized for exceptional customer service and teamwork, I effectively optimize inventory levels while fostering strong supplier relationships. My attention to detail and time management skills drive results in fast-paced environments, ensuring operational efficiency and client satisfaction.

Overview

23
23
years of professional experience

Work History

Medical Delivery

SDS
Richmond, VA
03.2022 - 03.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proved successful working within tight deadlines and a fast-paced environment.

Cosmetologist Owner/operator

Salon on Central
Orlando, FL
03.2007 - 03.2021
  • Provided personalized consultations to understand client needs and preferences.
  • Executed a variety of haircuts, color treatments, and styling techniques.
  • Maintained cleanliness and organization of workstations and equipment.
  • Assisted in training new staff on salon procedures and customer service standards.
  • Developed strong client relationships through consistent follow-ups and services.
  • Managed inventory by tracking product usage and placing orders as needed.
  • Implemented new techniques to enhance service offerings and client satisfaction.
  • Conducted skin analyses to recommend appropriate skincare products for clients.
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.

Purchasing Manager

Galaxy Foods
Orlando, FL
06.2002 - 08.2005
  • Negotiated contracts with suppliers to secure favorable terms and pricing
  • Developed and managed purchasing strategies to optimize inventory levels
  • Collaborated with cross-functional teams to forecast demand and align purchasing goals
  • Analyzed market trends to identify cost-saving opportunities in procurement processes
  • Implemented vendor evaluation criteria to enhance supplier performance and reliability
  • Trained staff on compliance standards and best practices in purchasing procedures
  • Led initiatives to reduce lead times and improve overall supply chain efficiency

Education

GED -

Sissonville High School
Sissonville WVa

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Dependable and responsible
  • Attention to detail
  • Time management
  • Decision-making
  • Organization and time management
  • Verbal communication

Timeline

Medical Delivery

SDS
03.2022 - 03.2025

Cosmetologist Owner/operator

Salon on Central
03.2007 - 03.2021

Purchasing Manager

Galaxy Foods
06.2002 - 08.2005

GED -

Sissonville High School