Matthew Barnett
Cleveland,AL
Summary
Dynamic Hydraulic Hose Specialist at THOMPSON Tractor with a proven track record in enhancing customer satisfaction through expert problem-solving and effective training programs. Skilled in relationship building and organizational efficiency, I have successfully implemented cybersecurity upgrades and improved team performance, fostering a culture of continuous improvement. Dedicated professional prepared to bring extensive expertise and results-oriented approach to Specialist role. Known for effectively managing tasks and supporting organizational goals through collaborative efforts and adaptive strategies. Recognized for excellent communication and analytical skills, ensuring seamless operations and consistent outcomes.
Overview
24
24
years of professional experience
Work History
Hydraulic Hose Specialist
THOMPSON Tractor
04.2022 - Current
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Coordinated with IT department to upgrade cybersecurity measures, safeguarding company data.
Parts Puller
Tractor and Equipment Company
04.2020 - 04.2022
- Retrieved raw materials from part racks for placement in assigned bin locations.
- Streamlined the parts pulling process through effective organization of workspaces and efficient use of available tools.
- Ensured timely completion of orders by prioritizing urgent requests and maintaining a well-organized workspace.
- Placed vehicle inventory numbers on parts to properly identify items for counter associates.
Worker
Walmart Distribution
05.2007 - 04.2021
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Cleaned and straightened work areas to maximize productivity and safety.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
- Improved team morale and productivity through effective communication and active listening skills.
- Reported defective products or machinery to supervisor.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Bodywork
Bush Auto Collision
07.2001 - 06.2006
- Restored damaged vehicles to factory specifications by executing precise bodywork repairs and paint matching techniques.
- Utilized collision repair hammers, welders and grinders to address bodywork needs.
- Improved vehicle repair quality by meticulously inspecting and correcting bodywork issues.
- Educated clients on self-care practices, allowing them to maintain the benefits of bodywork therapy between sessions.
Education
High School Diploma -
Fultondale
Fultondale, ALSkills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Coaching and mentoring
- Continuous improvement
- Self motivation
- Problem-solving
- Multitasking
- Organizational skills
- Problem-solving abilities
- Relationship building
- Team building
- Problem-solving aptitude
Timeline
Hydraulic Hose Specialist
THOMPSON Tractor
04.2022 - Current
Parts Puller
Tractor and Equipment Company
04.2020 - 04.2022
Worker
Walmart Distribution
05.2007 - 04.2021
Bodywork
Bush Auto Collision
07.2001 - 06.2006
High School Diploma -
Fultondale
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